IT Project Manager I

Provides project management services for small to medium projects with oversight and coaching from leadership. Conforms to established guidelines, standards, and conventions for project management and documentation of business requirements., + Manages small to medium-sized IT projects with oversight and coaching from IT leadership. Gathers input from team members on required tasks and translates it into a project plan with tasks, activities, dependencies, timelines, milestones, resource requirements, and deliverables. Monitors progress of project activities and ensures all critical implementation criteria are met.

• Coordinates with architects, team leads, resource teams, IT leaders, and sponsors to ensure the project team follows department processes for quality assurance, migrations and promotions, end-user acceptance/validation, training, and support. Facilitates project meetings using effective meeting techniques for objectives, agendas, participants, and meeting minutes. Develops and maintains reporting dashboards suitable for senior leadership to communicate project status. Conducts post-project sessions to identify successful project elements and areas for future improvement.

• Identifies, tracks, and manages risks and mitigation plans within assigned projects, escalating as appropriate. Identifies, tracks, and manages issues to resolve within assigned projects, escalating as appropriate.

• Determines the scope of the problem/project through collaboration with the executive project sponsor, key users, and system and application analysts. Collaborates with technical team leads and/or resource managers to assign appropriate resources to the project. Obtains necessary approvals.

• Provides status reports to steering committees. Utilizes a variety of project management methodologies as appropriate to the project. Manages project scope and timeline using appropriate governance bodies and Project Office leadership direction.

• Keeps current with business and strategic goals. Understands other University service providers. Stays apprised of team roles, processes, tools, and architecture to better understand how the team works together to meet users’ needs. Attends webinars, reads case studies and white papers, and participates in other opportunities to further refine skills and stay apprised on project management topics. Builds and maintains internal departmental relationships.

• Makes presentations to staff on work-related issues. Serves on committees and attends meetings as requested.

• Other duties as assigned.

• Bachelor’s degree in related discipline such as Project Management, Business Administration, Information Technology or Engineering and 3 years of related experience required

• Or equivalent combination of education and experience

• Experience in healthcare or higher education field preferred

• ServiceNow, JIRA, Smartsheet, Clarity PPM or Project Portfolio Management (PPM) software experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Detail-oriented with a proven ability to manage projects required

• Excellent communication (written and verbal), presentation, analytical and problem solving skills required

• Extensive computer literacy, including Microsoft Project, Teams and Powerpoint preferred

LICENSES AND CERTIFICATIONS

• Certified Associate in Project Management (CAPM) upon hire preferred

• Portfolio Management Professional (PMP) upon hire preferred

University of Rochester (Rochester, NY)

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive., Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.