Mail Services Technician - Position 00376

The Virginia Department of Motor Vehicles (DMV) is seeking a Mail Services Technician for our Mail Services Work Unit. The Mail Services Technician supports the DMV’s mailing and distribution operations by mentoring Mail Services Technicians, aiding in training, addressing operational challenges, and recommending improvements. Reporting directly to the Mail Services Manager, this role ensures the accurate and efficient handling of mail processes, compliance with postal regulations, and operational alignment with agency objectives.

The Administrative Services Division includes four subdivisions, each with unique roles. Mail Services manages incoming and outgoing correspondence, including inserting, tipping, and distribution. Print Services produces essential DMV materials like manuals, forms, and decals, handling electronic publishing and mainframe printing. Warehouse Services oversees the storage, distribution, and consignment of supplies and secure items. Administration coordinates scheduling, inventory, and resources across subdivisions to ensure efficient statewide operations.

• Comprehensive knowledge of USPS regulations and mailing standards
• Proficiency in operating specialized equipment, including Pitney Bowes Connect 3000, SendPro360, VOTI X-ray Security Systems, Xerox multifunction printers, and UPS WorldShip
• Skilled in maintaining accurate mailing, postage, and compliance records
• Familiarity with preventive maintenance practices for mail systems to minimize downtime and ensure operational efficiency
• Strong interpersonal skills to collaborate effectively with internal teams, vendors, and external agencies
• Experience in prioritizing and handling high-volume workflows involving over 6,000 items daily
• A valid driver’s license for mail pick-up and delivery

Additional Considerations

• Experience working in State governmental mail services is preferred
• Extensive knowledge of the mailing and shipping industry

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance. Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!