Desktop Technician
Pomeroy Assoc., L.P.
Williamsport, PA, United States
3 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$47,840.0 - $52,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Microsoft Office
Job description
- Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
- Assist with infrastructure projects and assignments.
- Participate in basic monitoring and routine troubleshooting of infrastructure systems.
- Collaborate with team members to address infrastructure challenges and daily operational tasks.
- Support the creation and maintenance of infrastructure documentation.
- Develop and improve technical skills through on-the-job experience.
- Show eagerness to learn and gain expertise in infrastructure services.
- Follow established best practices and standards in infrastructure service delivery.
Requirements
Do you have experience in Windows?, * 3+ years of Deskside support experience in a Windows 10 environment
- Hardware, software installation, troubleshooting experience
- Win 10 and MS Office Suite support experience
- Interpersonal skills to work with customers and other unit personnel
- Communication skills
- Time management and organizational skills
- Able to life 50 lbs.
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