Desktop Technician
Pomeroy Assoc., L.P.
Collegeville, PA, United States
2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$47,840.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
System Configuration
Microsoft Office
System Center Configuration Manager
Job description
- Provides on-site client facing support; including installation, servicing, and repairing systems.
- Quality checks operational status of system equipment before deployment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Requirements
Do you have experience in iOS support?, * 3+ years of field support experience
- Hardware/software installation, support and troubleshooting
- Experience with Windows 10
- Experience with MS Office and OS365
- Configuring new PC?s/notebooks via SCCM imaging
- Ticket management experience
- iOS device familiarity
- Lift and carry up to 40lbs
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