Hospital Director IT

The Hospital Director IT over-sees and manages effective operation of Information Technology in the hospital and ensures strategic and operational alignment with HCA enterprise IT&S goals and objectives.

IT Operations Management:

Overall IT Operations Management within the hospital, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management:

• Oversee and manage daily operation in accordance with IT standards and policies

• Assists in development, maintenance, and oversight of annual operating and capital budgets for division IT operations.

• Manages local IT environment according to negotiated and established service level agreements and in accordance with enterprise standards and guidelines

• Responsible for vendor management to include negotiation of division-specific IT contracts, mediation of contractual disputes, and amendments to core agreements

• Approves and manages invoices prior to handoff to Financial Analyst for payment

• Identifies and coordinates resolution of IT issues through problem management within the division

• Assists in development and maintenance of an appropriate organizational structure and staffing capable of supporting the business and operational needs of the facilities within the division Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning

• Assists in development, coordination, guidance, and execution of IT systems’ strategic and operational plans in alignment with HCA enterprise business and IT strategy.

• Participates proactively with division and facility management to optimize the use of information technology in support of clinical/patient-focused mission and business strategies

• Assists in defining and managing division success criteria

• Fosters utilization of HCA standard solutions and helps ensure that division solutions and initiatives are not in conflict with HCA enterprise solutions, processes, standards, and policies

Relationship Management & Communication:

ASD Division Leadership, Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups:

• Builds positive relationships with facility leadership and other division leaders as dictated by the business organizational structure and represents IT&S on appropriate business committees

• Communicates successes, challenges, opportunities, trends, and lessons regarding the division to Director of Technical Services and ASD CFO

• Cascades information to Division Zone & Market business & IT leadership Project Portfolio & Project Implementation Management: Managing the Portfolio of Work,

Managing Individual Projects:

• Leads scheduling and implementation of HCA enterprise IT initiatives

• Responsible for tracking all IT project initiatives

• Communicates, develops, and leads IT governance processes & practices

Process Engineering:

Improvement of Workflow through Technology, Utilization of Technology:

• Ensures enterprise IT systems operate according to internal standards, external accrediting agency standards, and legal requirements.

• Enforces policy and procedures to ensure the protection of enterprise IT assets and the integrity, security, and privacy of information.

• Oversees development and maintenance of a division-wide disaster recovery plan from an IT perspective

• Identifies and assists in the development and implementation of division initiatives improving cost effectiveness, healthcare service quality, and business development opportunities

• Lead the adoption of Lean/Six Sigma principles in the Division.

• Oversee the implementation and use of a measurement and reporting system that monitors appropriate metrics that leads to product/service delivery, quality improvements, and MOR review.

Staff Development:

Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management:

• Actively involved in Human Resources recruitment, performance evaluations, and management of IT division staff

• Ensures appropriate training and development programs are utilized to attract, retain, and develop personnel required to support IT services

• Participates in Division IT&S succession planning activities with CIO

• Knowledge of organizational policies, procedures, systems and objectives

• Knowledge of fiscal management techniques

• Knowledge of health care administration systems

• Knowledge of governmental regulations and compliance requirements

• Knowledge of computer systems and applications

• Skill in planning, organizing and supervising

• Skill in exercising initiative, judgment, problem solving, decision-making

• Skill in developing and maintaining effective relationships with medical and administrative staff, patients and the public

• Skill in developing comprehensive reports

• Ability to analyze and interpret complex data

• Ability to research and prepare comprehensive reports

• Possesses strong written, verbal, and presentation skills

• Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment

• Strong understanding of HCA products and services

• Strong analytical skills in budgeting, planning and policy maintenance and development

• Advanced reasoning, math, and language skills

• Ability to communicate effectively at an executive level

Education & Experience:

• Bachelor’s degree preferred

• Degree in IT, Health, Business Administration or a related field.

• 5-10 years’ experience with direct leadership responsibility and 10-15 years of IT experience with 5-10 in managerial capacity.

Catholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)