Executive Director of Digital Learning & Academic Innovation

The Executive Director of Digital Learning & Academic Innovation is responsible for providing strategic leadership and support for online / digital education, emerging learning technologies, and student success management. Overseeing the Center for Academic Excellence, the individual in this position brings dynamic understanding of teaching and learning excellence to bear as they advise, assist, and support faculty and staff in the development and maintenance of equitable, high-quality and technologically current in-person and distance education courses and programs.

Quinsigamond Community College meets the needs of our student body by offering high quality and nimble educational opportunities across our degree, certificate, and workforce programs. The Executive Director will lead technology-enabled student success management in Academic Affairs by leveraging evidence-based practices, strategic planning, and integrated technologies to support a guided, holistic, and connected student experience.

The Executive Director also will steward a responsive digital learning ecosystem by overseeing academic technology initiatives and academic computing labs, fostering greater engagement with and understanding of the LMS and related technology tools that support and guide student success, and leading the thoughtful integration of emerging technologies (e.g., artificial intelligence) through the infrastructure, training, and cross-functional collaboration needed to meet evolving higher education needs.

Supervision Received

Works under the supervision of the Dean for Curriculum, Instruction, Assessment, and Professional Development.

Supervision Exercised

The Executive Director of Digital Learning & Academic Innovation supervises full-time Distance Education/Center for Academic Excellence staff, including instructional designers (Coordinators of Instructional Technology and Assessment), the Director / Systems Administrator for Academic & Online Applications, the Computer Center Manager, an Academic Technology Coach, and an Administrative Secretary. The Executive Director also supervises part-time staff/faculty as assigned (e.g., Academic Technology Facilitator).

Key thought partners and working collaborators

Academic School Deans and Academic Affairs leadership; the Chief Technology Officer; the Executive Director of Human Resources; leadership in Strategic Enrollment & Student Engagement; leadership in Institutional Research and Planning., Develop and maintain a mission, vision and strategic plan for QCC’s digital learning ecosystem that is consistent with the College mission and the strategic goals of Academic Affairs, and that prioritizes equity and inclusion through teaching and learningCollaborate on training and development for full- and part-time faculty teaching in all areas and modalities of the CollegeProvide strategic and operational leadership in the implementation and growth of the College’s student success management platform, including integration with related platformsDevelop, coordinate and provide technological training and development for full-time and part-time faculty teaching in all modalities offered at the CollegeProvide vision, coordination, and operational leadership for the responsible use of artificial intelligence and other emerging technologies (e.g., virtual reality, augmented reality) across teaching, learning, and academic supportGuide the development of the College’s emerging AI CenterLead and coordinate team support, adhering to all contractual guidelines, to develop and certify faculty in online and distance education modalitiesChair the Distance Education CommitteeRepresent QCC on Massachusetts Colleges Online and other groups/organizations as appropriateLead efforts to bring equitable and innovative course materials access to scaleSupport inclusive access and LTI integrationsManage NC-SARA membership and data reporting responsibilitiesPromote Universal Design for Learning and other equitable practicesLead support for faculty and students in the implementation, development, and use of the LMS for all coursesServe actively on the College’s Digital Accessibility Compliance team to develop and implement practices that meet state and federal digital accessibility compliance guidelinesSupport faculty with new platforms and new compliance guidelinesWork collaboratively with student and academic support centers to support delivery of services in an online / remote formatManage integration of all CAE-managed systems into SIS (including launch)Support digital literacy efforts for students, staff, and facultyOversee the student academic learning computer labsLead the College contractual course evaluation process for all classes and modalitiesResearch and evaluate emerging educational technologies as they apply to instruction and integrate with existing platformsLead the review, development, and implementation of all academic technology in collaboration with the Chief Technology OfficerCoordinate IT tickets for classroom technology issues/hyflex classroomsLead and serve on committees and workgroups as neededPerform other related duties as assigned, Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

Quinsigamond Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.

Master’s Degree in an academic or professional field relevant to the core job requirementsThree or more years of educational administrative, managerial, or supervisory experienceDocumented evidence of technological leadership in an educational setting, or a combination of education and experience commensurate with the requirements of this positionExpertise in the administration of learning management systems, instructional technology, and faculty development in the use of such and similar systems is essentialExperience designing distance education and hybrid curriculum as well as familiarity with non-traditional delivery such as competency-based modelsExperience leading adoption, implementation, and growth of student success management package, Experience administering Blackboard Ultra and EAB Navigate.Experience teaching in a post-secondary institution (full-time or part time) in higher education, including online instructionExperience with anti-racist, culturally sustaining theory and methods in higher educationExperience in the development and implementation of faculty development and orientation programsExperience with evidence-informed, data-driven decision making and institutional effectivenessExperience administering complex projects and monitoring budgetsDemonstrated excellent communication and human relations skillsDemonstrated ability to lead, manage, coordinate, and supervise a broad and diverse range of activities, people, and departments