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IT-Supporter

FERCHAU GmbH
Lübeck, Germany
9 days ago
Apply on www.ferchau.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German
Job source
www.ferchau.com

Tech stack

Backup Devices Issue Tracking Systems Product Software Implementation Methods Information Technology

Job description

  • Annahme, Bearbeitung und Lösung von IT-Störungen und -Anfragen (1st und 2nd Level Support)
  • Qualifizierung aller Meldungen von Mitarbeitenden im Ticketsystem
  • Unterstützung bei Software- und Hardwareproblemen
  • Durchführung von regelmäßigen Updates, Backups und Wartungsarbeiten
  • Mitwirken an IT-Projekten

Requirements

  • Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation
  • Erfahrung im Umgang mit Anwendern und im technischen Support
  • Kenntnisse im Umgang mit Ticketsystemen
  • Erfahrung in der Softwareinstallation, -deinstallation und -wartung
  • Gute Kommunikationsfähigkeiten in Deutsch und Englisch

Benefits & conditions

  • Unbefristeter Arbeitsvertrag
  • Satte Rabatte mit Einkaufsvergünstigungen, z. B. bei Reisen, Elektronik oder Autos
  • Fachliche und persönliche Weiterentwicklungsmöglichkeiten
  • Flexibilität durch die Möglichkeit, mobil zu arbeiten (abhängig vom Kundenunternehmen)
  • Sonderurlaub für wichtige private Anlässe, z. B. Hochzeit, Umzug, Geburt

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.ferchau.com
Prepare application

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