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Service Desk Agent 1st Level IT Support

DIS AG
Mannheim, Germany
6 days ago
Apply on www.adzuna.de
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Shift work
Job source
www.adzuna.de

Tech stack

Product Software Implementation Methods Information Technology Operational Systems

Job description

  • Unterstützung und Beratung der internen Mitarbeiter bei IT-Problemen

Analyse und Dokumentation von Störungen und deren Klassifizierung Lösung wiederkehrender IT-Probleme Umzug und Konfiguration von Arbeitsplätzen bei internen Standortwechseln Betreuung von Softwareinstallationen und -updates Bearbeitung komplexer technischer Anfragen

Requirements

  • Abgeschlossene Ausbildung im IT-Bereich oder mindestens zwei Jahre Berufserfahrung im IT-Support

Fundierte Kenntnisse im Umgang mit Microsoft-Produkten und Betriebssystemen Analytische Fähigkeiten und technisches Verständnis Freude an der Zusammenarbeit mit einem motivierten Team

Benefits & conditions

  • Attraktives Gehalt sowie diverse Sozialleistungen

Flexible Arbeitszeiten für eine bessere Work-Life-Balance Moderne IT-Infrastruktur und neueste Technologien Betriebliche Weiterbildungsmöglichkeiten und Karrierechancen Mitarbeiterrabatte

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.adzuna.de
Prepare application

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