Desktop Support Technician

Operations Leadership Management Communication Problem Solving Desktop Support Customer Service Operating Systems Technical Support Computer Hardware IT Infrastructure Business Valuation Desktop Environments IT Service Management Productivity Software Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Interpersonal Communications End-User Training And Support Troubleshooting (Problem Solving), Our team is seeking a Desktop Support Technician to provide technical support for both onsite and remote end users across multiple office locations. This role is responsible for delivering exceptional customer service while supporting desktop environments, mobile devices, peripheral equipment, and general IT infrastructure. Occasional local travel may be required to support various sites., * Provide technical support for desktop and laptop computers, tablets, mobile devices, printers, copiers, and telephony equipment.

• Install, configure, maintain, and troubleshoot hardware and software issues.
• Respond to and resolve end-user support requests through an IT ticket management system.
• Deploy and configure new technology equipment for end users.
• Assist with workstation setup, imaging, inventory tracking, and equipment lifecycle management.
• Troubleshoot connectivity issues and provide basic support for network devices as needed.
• Deliver timely and professional support while maintaining high levels of customer satisfaction.
• Collaborate with team members and escalate issues appropriately when necessary., Operations Leadership Management Communication Problem Solving Desktop Support Customer Service Operating Systems Technical Support Computer Hardware IT Infrastructure Business Valuation Desktop Environments IT Service Management Productivity Software Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Interpersonal Communications End-User Training And Support Troubleshooting (Problem Solving) +0

Google IT Support Desktop Support Technician TEKsystems

Ft Mitchell, KY*On-Site

Tablets Teamwork Operations ServiceNow Communication Phone Support Microsoft 365 Issue Tracking Desktop Support Network Routing Customer Service Microsoft Office Active Directory Network Switches Hardware Support Microsoft Outlook Technical Support Help Desk Support Business Valuation Microsoft Windows 10 Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Hardware Troubleshooting +0

• Strong customer service and communication skills.
• Experience configuring, installing, and supporting computer hardware and software.
• Experience working with an IT service management or ticketing system.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Strong troubleshooting and problem-solving skills.
• Experience supporting desktop operating systems, productivity applications, and mobile devices.
• Ability to work independently and as part of a team., * Desktop and end-user support
• Hardware and software troubleshooting
• Help desk or service desk support
• Device deployment and installation
• Printer and peripheral support
• Mobile device support
• Workstation imaging and configuration
• User account administration
• Inventory management
• Network connectivity troubleshooting, The successful candidate will be customer-focused, possess excellent interpersonal skills, and thrive in a collaborative team environment. They should be comfortable asking for assistance when needed, communicating effectively with users of varying technical backgrounds, and providing a high level of support and professionalism., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.