Systems Administrator

• Oversee the organization’s Ubiquiti UniFi environment, including wired and wireless connectivity, routing, switching, firewall administration, and secure network practices.
• Monitor infrastructure health and network availability, investigate performance issues, and take corrective action to minimize downtime and strengthen reliability.
• Install, configure, and maintain employee devices such as laptops, desktops, printers, mobile hardware, and related peripherals across the business.
• Manage software deployment, operating system updates, patching schedules, and hardware refresh activities to keep systems current and functional.
• Support user lifecycle processes by provisioning and removing access for employees, while maintaining accurate permissions, licensing, and account controls.
• Administer business platforms including Google Workspace, RingCentral or RingCX, Salesforce, Box, and JumpCloud or comparable identity management tools.
• Provide responsive technical assistance for hardware, software, telecom, networking, and account access issues, delivering attentive support to users at all organizational levels.
• Maintain documentation for system configurations, support procedures, troubleshooting steps, and operational standards to improve consistency and knowledge sharing.
• Contribute to cybersecurity efforts by applying access policies, supporting endpoint protections, and assisting with enforcement of IT standards and best practices.

• Participate in infrastructure improvements, platform integrations, and occasional after-hours maintenance or urgent issue resolution when needed. Requirements - 3+ years of experience in systems administration, IT operations, or technical support within a business environment.
• Hands-on experience supporting network infrastructure, including routers, switches, wireless access points, firewalls, and VLAN configurations.
• Working knowledge of Active Directory, Microsoft Windows Server, and Windows 10 administration.
• Experience supporting end-user hardware and enterprise technology environments, including Dell systems and common workplace peripherals.
• Familiarity with cloud and SaaS administration, including user access, security settings, licensing, and platform support.
• Ability to communicate technical concepts clearly to both technical and non-technical users while providing high-touch customer service.
• Exposure to identity and remote access technologies such as JumpCloud, Citrix technologies, or similar administration tools.
• Strong organizational skills with the ability to manage tickets, document processes, and handle multiple priorities effectively. Technology Doesn’t Change the World, People Do., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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