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2nd Level IT Support Support

Kern & Partner Personalmanagement GmbH - Personalberatung
Austria
4 days ago
Apply on www.kern-partner.at
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English, German
Job source
www.kern-partner.at

Tech stack

Microsoft Windows Wireless LAN Cloud Computing Linux Local Area Networks Information Technology

Job description

  • Fehleranalyse und Troubleshooting in Netzwerk-, System- und Softwareumgebungen im IoT Bereich
  • Eigenständige Bearbeitung von Support-Tickets inklusive Koordination mit 3rd-Level-Support
  • Unterstützung bei Installation und Konfiguration von IT- und IoT-Lösungen
  • Dokumentation von Prozessen sowie Erstellung von Reports und Auswertungen __________________

Requirements

  • Abgeschlossene technische Ausbildung (HTL, FH oder Universität)
  • Erste Berufserfahrung im IT-Support, idealerweise mit Remote-Support-Tools
  • Kenntnisse in Netzwerk- und IT-Infrastrukturen, z. B. LAN, WLAN, Cloud, Linux/Windows
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
  • Strukturierte, lösungsorientierte und eigenständige Arbeitsweise
  • Ausgeprägte Kommunikationsfähigkeit und Teamgeist

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.kern-partner.at
Prepare application

Good distractions

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