Supervising Program Technician II

The Business Programs Division is committed to making it easier to do business in California. With bizfile California, the Secretary of State’s new online portal, registering a business, filing a trademark or financing statement, or accessing public business records only takes a few clicks. These services are available 24/7 and are constantly improving, freeing up California’s entrepreneurs to focus on their business endeavors while the SOS handles the paperwork. We are looking for individuals that are seeking mentorship for future leadership roles in the state and are interested in developing skills that will lead to a path towards advancement in state service. If you are ready to take your next step, then we have an opportunity for you. The California Secretary of State is seeking qualified applicants to fill multiple permanent, full-time Supervising Program Technician II position(s) in the Notary and Special Filings & Compliance Sections of the Business Programs Division. Under the general direction of a Supervising Program Technician III and/or Supervisor I, the incumbent works with a high level of independence and trains, plans, organizes and directs the work of a moderate sized staff, and personally performs the most complex work. Please Note: This recruitment is for multiple Supervising Program Technician II positions within the same Division. The duties may vary depending on the unit assignment. Please review the Duty Statements for specific duties.

• Good working knowledge of the effective principles of supervision
• Good understanding of organizational techniques and time management skills, including techniques for prioritizing multiple projects to ensure completion by established deadlines
• Excellent problem resolution skills
• Possess strong leadership and interpersonal skills
• Knowledge of and experience with Microsoft Office applications (e.g., Word, Excel, Outlook, etc.)
• Ability to interact effectively with the public and all levels of departmental personnel and establish and maintain cooperative working relationships
• Ability to take initiative, be flexible, work independently, and have the willingness to learn new duties
• Ability to handle sensitive and confidential information with tact and diplomacy
• Maintain regular, consistent, and predictable attendance in the performance of these specific functions

The Business Programs Division supports the importance of work-life balance through measures such as Telework and Alternate Work Week Schedules (e.g., 4/10/40 schedule consisting of four 10-hour days and one scheduled day off per week and 9/8/80 schedule consisting of eight 9-hours days and one 8-hour day in a two-week period with one scheduled day off every other week), both based on SOS policies and business needs. Please Note: Due to the tasks performed, some positions within this recruitment do not offer telework opportunities and will be 100% in-office

The Office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity.

Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.