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Support Engineer

Conch Technologies
Reston, VA, United States
18 days ago
Apply on www.careerjet.com
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$120,000.0 - $176,000.0
Working hours
Regular working hours
Job source
www.careerjet.com

Tech stack

Apple IOS Apple Mac Systems Monitoring of Systems Mobile Application Software Data Logging Workspace ONE Tablet Computers Microsoft InTune Servicenow

Requirements

  • Experience supporting, using technology Omnissa Workspace ONE, Microsoft Intune
  • Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
  • Provide end-user support for mobile devices (iOS, Android) including smartphones, tablets, and mobile applications
  • Monitor system performance, compliance and logging/monitoring
  • Collaborate with engineering teams to resolve incidents based on log data
  • Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
  • Strong troubleshooting methodology skills
  • Must be able to document incidents and problem resolutions carefully and accurately
  • Experience with change management concepts, tools and implementations preferred
  • Excellent documentation, writing skills
  • Experience with ServiceNow desired
  • This position will be onsite/hybrid to RTC

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com
Prepare application

Good distractions

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