Desktop Support/IT Support/Technical Support/Helpdesk Support

• Presents well, has a Professional presence while remaining personable
• Ability to deal with Executives
• Ability to provide VIP White glove service
• Exemplary customer service skills (verbal and written)
• Onsite (not hybrid or remote) at several Real Estate Branch offices between 9 and 5:30pm with local travel
• Works well independently as well as in a team setting
• Flexible and able to readjust due to changing priorities in an Executive environment
• Ability to manage multiple competing priorities and prioritize effectively
• Good time and task management skills
• High level of emotional intelligence
• Mobile device computing skills
• Basic hardware, network, and telecom troubleshooting and support
• Microsoft 365 knowledge
• ServiceNow and Ivanti experience a plus
• Ability to perform Root Cause Analysis
• Experience working with processes and procedures in a large organization preferable
• Re-images computers, performs data migrations and restorations
• Proficient Windows and Mac troubleshooting and support
• Conducts remote problem solving as needed
• Growth mindset
• Able to lift 50 lbs. unaided
• Years Exp: 5 - 10, * High school or equivalent (Preferred), * Desktop support: 5 years (Preferred)

• Duration: 3 month contract to hire
• Location: 100% onsite, M-F, 9am-5:30pm
• Address: Hamptons, NY * will be going to multiple locations *
• Conversion Salary: $60k - 65k

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.