IT Scrum Master

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us? Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives - from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!, Trillium Health Resources has a career opening for an IT Scrum Master to join our team! The IT Scrum Master is a technical and administrative position responsible for the daily oversight, maintenance and operations of the Business Systems for Trillium including coordinating events around the business systems (i.e. UAT, system upgrades, fixes, etc.), communication between vendors, staff and providers, and assisting with long-range planning and reporting. This position will facilitate scrum to the larger teams by ensuring the scrum framework is followed, adhering to the scrum methodology, agile principles, and best practices but should also remain flexible and open to opportunities for the team to improve the workforce. On a typical day, you might:

• Assist with long-range planning for enhancement and implementation of future business systems.
• Discover and contribute to the development, implementation, and maintenance of business systems functional architecture, detail systems design, configuration, or program specifications.
• Facilitate daily standups (or the daily scrum) as needed.
• Participate in sprint reviews and capture feedback.
• Provide administrative support for scrum board. Ensure cards are up to date and scrum tools are working well.
• Collaborate with team members and other internal stakeholders.
• Perform regular analysis of burndown charts and other portfolio planning tools.

Do you have a valid Driver’s License license?, Do you have experience in IT system monitoring?, Do you have a High school diploma or GED?, * High School diploma/GED and three (3) years of experience working in application environments with hands-on experience with monitoring system operations. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR

• Associate’s degree and a minimum of one (1) year of experience working in application environments with hands-on experience with monitoring system operations. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR
• Equivalent combination of education/experience.
• High School/GED and Two-Year degrees require certification.
• Must have a valid driver’s license
• Must reside within North Carolina.

Preferred:

• Experience in a distributed computer environment and supporting a complex integrated software package, training or experience in using e-mail, Windows and Microsoft Office.

• Experience in both writing and executing SQL statements, with the ability to navigate database structures and schemas.

• Preferred certifications include Microsoft applications certifications MTA, MCSA, MCSD, or equivalent.

3.43.4 out of 5 stars United States Remote $56,270 - $80,562 a year - Full-time, Pulled from the full job description

• Loan forgiveness
• Health insurance
• 401(k) matching
• Paid time off
• 401(k) 5% Match
• Flexible spending account
• Paid holidays, Trillium knows that work/life balance is essential. That’s why we offer:
• Typical working hours: 8:30 am - 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies