Senior Application Support Specialist

My client, a well-established financial services advisory firm, needs a Finance Systems Specialist to join their Application Support function. This is a brilliant role for someone with strong Sage Intacct and Concur experience who wants to take ownership of finance systems in a growing business.

You’ll be the go-to person for all finance system issues, working closely with Finance teams and IT to keep their Microsoft/Azure environment running smoothly. Great opportunity to get involved in projects and really make an impact.

What You’ll Be Doing

Day-to-Day

• Troubleshoot and fix issues with Sage Intacct, Concur, and other finance systems
• Handle user access requests and system configurations
• Run daily checks on data integrity and system processes
• Support month-end/year-end activities when systems need to be rock solid
• Work with Finance teams to understand what they need from the systems

Projects & Development

• Lead system upgrades and new feature rollouts
• Get involved in integration work between different platforms
• Help with vendor selection when they’re looking at new tools
• Document processes and train users on system changes

The Technical Bit

• Manage system configurations, user permissions, and security settings
• Monitor performance and fix bottlenecks
• Work with the Software Engineering team on integrations
• Support audits by providing system evidence and documentation

• Hands-on technical experience with Sage Intacct and Concur (not just using them, but configuring/administering)
• Solid understanding of finance processes - GL, AP/AR, expense management, financial reporting
• Experience leading system implementations or major upgrades
• Strong Excel skills and ideally some PowerBI experience
• Project management experience - you’ll be juggling multiple things
• Good communication skills - you’ll be dealing with Finance teams who aren’t technical

Nice to Haves:

• Professional Services background
• Experience with integration platforms like Workato
• Some SQL knowledge for reporting
• ITSM/ITIL framework knowledge

• Excellent benefits package (pension, healthcare, life insurance)
• 5 days in office, during 3 month probation period. Hybrid working thereafter
• 25 days holiday + bank holidays
• Training budget and career development opportunities
• Modern offices in Central London
• Friendly team environment - they actually talk to each other!

Ready to take the next step in your finance systems career?

We’d love to hear from you if you’re passionate about finance technology and eager to drive operational excellence within a dynamic financial services environment.