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Luis Minvielle
Finding IT & Technology English-speaking Jobs in Germany
over 2 years ago
1st Level-Supporter (m/w) für die Ticketbearbeitung - Köln
Aschert & Bohrmann GmbH
Köln, Germany
16 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Microsoft Office
Information Technology
Job description
Entgegennahme der Problemmeldungen und Anfragen mittels Ticketsystem Technische Analyse von Fehlermeldungen Unterstützung der Anwender bei der Behebung von Störungen im MS-Office-Paket Qualifizierte und fachliche Betreuung der internen Kunden Zuweisungen von Störungen an den 2nd und 3rd Level-Support
Requirements
Abgeschlossene Berufsausbildung im IT-Bereich oder vergleichbare Qualifikation Erste Berufserfahrung im IT-Support Sicherer Umgang mit der gängigen Hard- und Software Freude an der Kundenbetreuung und technische Affinität Gute Kommunikationsfähigkeiten und dienstleistungsorientierte Arbeitsweise
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Apply on aschert-bohrmann.de
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- Open in Claude
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