Junior IT Analyst 841207

Capstone LLC
Norwalk, CT, United States
10 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Working hours
Regular working hours

Tech stack

Microsoft Windows Macintosh Computers Apple Mac Systems Backup Devices Microsoft Office Network Connections Office Suite Windows Desktop

Job description

  • Monitor and respond to help desk tickets
  • Troubleshoot Windows and Macintosh Computer Issues
  • Troubleshoot network connectivity problems
  • Troubleshoot Data Backup / Business Continuity Services from Datto
  • Provide support for Microsoft Windows and Office Suite
  • Add/Remove/Change Microsoft 365 and Office 365 Email Accounts
  • Escalate complex issues to other team members

Requirements

  • Experience installing and troubleshooting Windows and Macintosh Operating Systems
  • Experience installing and troubleshooting Microsoft Office Suite
  • Experience with diagnosing hardware issues
  • Basic Network troubleshooting
  • Experience administering Microsoft 365 and Office 365

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Prepare application

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Developer experience and project variety at scale

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