IT Support Specialist (Desktop & Mobile Device Support)

We are seeking a dependable and customer-focused IT Support Specialist to provide software, desktop, and handheld device support in a fast-paced enterprise environment. This is an excellent opportunity for someone looking to build their IT career while gaining hands-on experience supporting end users and business technology., * Provide phone-based and remote technical support for desktops, laptops, mobile devices, and software applications.

• Troubleshoot and resolve hardware, software, imaging, and access-related issues.
• Perform laptop hardware repairs and component replacement, including memory, motherboards, and other internal components.
• Image and configure systems for deployment.
• Communicate effectively with users and internal support teams to resolve technical issues.
• Document support activities and maintain accurate records.
• Manage multiple priorities while delivering excellent customer service., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs PC Support Technician TEKsystems

Renton, WA*Hybrid

Operations CompTIA A+ Reliability Punctuality Communication Desktop Support Customer Service Operating Systems Technical Support Help Desk Support Computer Hardware Business Valuation Full Stack Development Valid Driver’s License Business Transformation Remote Technical Support Troubleshooting (Problem Solving) +0

Google IT Support Help Desk Technician TEKsystems

Seattle, WA*On-Site

TCP/IP Operations Communication IP Addressing Microsoft 365 Desktop Support Microsoft Teams Network Routing Customer Service Active Directory Network Switches Microsoft Outlook Technical Support Business Valuation Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0

CompTIA A+ Reliability Punctuality Communication Desktop Support Customer Service Operating Systems Technical Support Help Desk Support Computer Hardware Business Valuation Full Stack Development Valid Driver’s License Business Transformation Remote Technical Support Troubleshooting (Problem Solving), The ideal candidate will have strong troubleshooting skills, excellent customer service abilities, and a proven commitment to reliability, attendance, and professionalism., * Experience troubleshooting PC hardware and software issues.

• Ability to disassemble and reassemble laptops for repair.
• Experience with operating system imaging and deployment.
• Strong customer service and communication skills.
• Ability to work independently with minimal supervision.
• Valid driver’s license and reliable personal transportation.
• Must be able to work onsite five days per week.
• Demonstrated reliability, punctuality, and consistent attendance are required.
• Must be a U.S. Citizen or Green Card/Permanent Resident., * CompTIA A+ Certification (or willingness to obtain within one year of hire).
• Additional IT certifications such as Google IT Support, Coursera IT, or similar.
• Previous help desk, desktop support, or technical support experience., * Ability to pass a drug screening (non-THC) and 7-year background check.
• Occasional travel may be required for training and support activities.
• Candidates must be dependable and able to maintain regular attendance, particularly because this position supports business-critical operations., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Great entry point for candidates looking to launch or expand their IT career.
• Hands-on experience supporting desktop, mobile, and end-user technologies.
• Opportunity to work in a professional enterprise IT environment.

Note: This role is fully onsite. Reliable transportation, punctuality, and strong attendance are essential requirements for success in this position. Job Type & Location

This is a Contract position based out of Renton, WA. Pay and Benefits

The pay range for this position is $21.57 - $21.57/hr.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.