Patient Service Specialist (Front Desk)

Data Entry, Multitasking Front Office Communication Customer Service Physical Therapy Computer Literacy Patient Assistance Business Valuation Patient Registration Health Administration Full Stack Development Business Transformation Electronic Medical Record Medical Office Procedures Healthcare Customer Service, Select Physical Therapy is seeking a Patient Service Specialist to serve as the face of our busy outpatient clinic in Arlington, VA. This position is ideal for someone who enjoys helping people, thrives in a fast-paced healthcare environment, and can effectively multitask between patient interactions, administrative responsibilities, and incoming phone calls.

As the first point of contact for patients, you will play a key role in delivering an exceptional patient experience while supporting providers and clinical staff.

Responsibilities

• Greet patients and manage check-in and check-out processes
• Register new patients and update demographic and insurance information
• Schedule appointments and follow-up visits
• Answer incoming phone calls and assist patients with questions and requests
• Maintain accurate patient records in the EMR system
• Provide outstanding customer service to patients, providers, and staff
• Support daily front office operations and administrative tasks
• Effectively balance patient interactions, data entry, and phone responsibilities throughout the day, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Patient Service Specialist TEKsystems

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• Previous medical front desk, patient service, or healthcare customer service experience
• Experience with patient registration and appointment scheduling
• Strong customer service and communication skills
• Comfortable answering high-volume phone calls
• Solid computer skills and data entry experience
• Ability to work independently and multitask in a busy clinic setting
• Reliable attendance and punctuality, If you have experience in a medical office, enjoy helping patients, and are looking for an opportunity to build a long-term career in healthcare administration, we’d love to hear from you. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Monday: 6:30 AM - 3:00 PM
• Tuesday: 10:30 AM - 7:00 PM
• Wednesday: 6:30 AM - 3:00 PM
• Thursday: 10:30 AM - 7:00 PM
• Friday: 6:30 AM - 3:00 PM

Why Join?

• Opportunity to work with a leading outpatient physical therapy organization
• Exposure to a dynamic healthcare environment
• Potential for long-term career growth within the organization
• Contract-to-hire opportunity with the possibility of permanent placement at locations throughout Arlington, Alexandria, Annandale, or Falls Church
• Collaborative team environment focused on patient care

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.