Patient Service Specialist (Front Desk)

Multitasking Front Office Communication Customer Service Physical Therapy Computer Literacy Patient Assistance Business Valuation Full Stack Development Business Transformation Medical Office Procedures Healthcare Industry Knowledge, Our client, a leading outpatient physical therapy provider, is seeking a Patient Service Specialist to join their team in Vienna, VA. This individual will serve as the first point of contact for patients and play a critical role in creating a positive patient experience while supporting daily clinic operations., * Greet patients and manage check-in/check-out processes

• Schedule appointments and follow-up visits
• Answer incoming calls and assist patients with questions and requests
• Maintain accurate patient records within the EMR system
• Verify patient information and assist with registration processes
• Provide exceptional customer service to patients, providers, and staff
• Support clinic operations through administrative and front desk duties
• Effectively multitask between patient interactions, phone calls, and computer work, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Patient Service Specialist TEKsystems

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If you enjoy working with people, thrive in a fast-paced environment, and have experience in healthcare customer service or medical front office support, we’d love to hear from you., * Previous customer service experience

• Experience working in a medical office, healthcare clinic, or patient-facing healthcare environment
• Strong computer skills and ability to learn multiple software systems
• Experience answering and managing high-volume phone calls
• Excellent communication and organizational skills
• Ability to work independently and manage multiple priorities, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.