Solutions Engineer

• Partner with AEs to run the full technical sales cycle: discovery, solution design, demo, and close.
• Lead consultative discovery to uncover business pain, map processes, and define measurable success criteria.
• Build and deliver tailored, outcome-driven demos that connect PandaDoc’s platform to the customer’s actual workflows and CRM ecosystem.
• Proactively surface deal risks and objections, and propose clear paths forward.
• Develop deep product expertise across document workflows, CPQ, APIs, integrations, and automation.
• Build AI-powered workflows and tools that improve your own efficiency and raise the bar for the team.

1 or more years of pre-sales or solutions engineering experience in a revenue organization. You think in business outcomes, not feature lists. You are a self-starter who leads your selling partners rather than waiting for direction; you bring high emotional intelligence to every room, and when you see something broken, you take a first pass at fixing it before raising your hand.

• Proven track record running consultative sales cycles on complex, multi-stakeholder SaaS deals.
• Strong working knowledge of integrations, APIs (REST, JSON, SDKs), MCP connectors, and CRM platforms like Salesforce, HubSpot, or Dynamics.
• Confidence navigating complex, heavily integrated technical environments and translating them into clear, compelling narratives for any audience, from C-suite to engineering.
• Genuine curiosity about AI and a track record of building with it, whether that is workflow automation, internal tools, or something else entirely.

Bonus Points

• Hands-on experience with document workflows, contract processes, or CPQ.
• Experience mentoring peers or scaling best practices across a pre-sales team.
• CS degree or equivalent technical background.

Our benefits include tremendous career growth opportunities, a competitive salary, health and commuter benefits, company-paid life & disability, 20+ PTO days, 401K and FSA plans, and of course, a fun team of Pandas to work with!

PandaDoc sits at the center of document workflow, CPQ, and revenue operations. As a Solutions Engineer, you will navigate heavily integrated, multi-stakeholder environments with confidence, whether that means mapping a prospect’s contract lifecycle into a PandaDoc solution or walking their engineering team through our APIs and integrations., PandaDoc empowers more than 65,000 organizations to take the work out of document workflow. Our all-in-one platform helps fast-scaling teams create, manage, and sign proposals, quotes, contracts, and more. We are known for our work-life balance, kind and direct culture, and a product that changes how customers do business., We’re known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they’re happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.