Senior ServiceNow GRC, IRM Transformation & Advisory Consultant
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Job description
Provide strategic advisory services across Enterprise Risk Management, Policy & Compliance, Operational Resilience, Third-Party Risk Management, and Governance operating models enabled by ServiceNow IRMLead the design and delivery of ServiceNow solutions supporting enterprise risk management, risk and control frameworks, operational resilience, business continuity management, and third-party risk managementDeliver end-to-end transformation projects from strategic value assessments through complex ServiceNow implementationsApply industry expertise across Financial Services, Consumer & Retail, and Energy & Utilities to tailor solutionsCultivate and expand trusted advisor relationships with clientsContribute to growing the global consulting capability and coach colleaguesSupport bid responses and identify new business opportunitiesDrive client business outcomes through ServiceNow technology services and consulting expertiseRequirements5+ years of experience in ServiceNow implementation and
Requirements
advisory rolesDemonstrable expertise in the ServiceNow IRM suite, including Risk Management, Policy & Compliance, Audit Management, TPRM and Operational ResiliencePreferred specialization in Integrated Risk Management (IRM), Risk & Compliance (RC), Vulnerability Response (VR), Security Incident Response (SIR), Third-Party Risk Management (TPRM), Agentic AI (Now Assist, GenAI), and CMDBMinimum of 5 years of dedicated consulting experience, or a strong track record in client-facing advisory roles within industryIndustry expertise in Financial Services, Consumer & Retail, or Energy & UtilitiesRequired: ServiceNow Certified System Administrator (CSA)Highly preferred: at least two ServiceNow Certified Implementation Specialist (CIS) certificationsExperience in project management, agile delivery, business analysis, solution architecture, and scope definitionValuable certifications include PMP, Prince2, SAFe, or other Scaled Agile certificationsExperience managing organizational change and driving adoption for technology transformationsDesired certifications include PROSCI and TBMProven ability in business development, bid response, use case development, and articulating solution value to senior stakeholdersExceptional stakeholder management, problem-solving, analytical thinking, and written and verbal communication skillsC2 proficiency in English and local country language(s)Willingness to travel to client sites as requiredCore CompetenciesDemonstrates extensive expertise in ServiceNow implementation and advisory roles, particularly within the ServiceNow IRM suite, while effectively managing client relationships and driving technology transformations in Financial Services, Consumer & Retail, and Energy & Utilities.Highest-signal resume keywordsServiceNow ImplementationServiceNow IRM Suite ExpertiseIntegrated Risk Management (IRM)ServiceNow Certified System Administrator (CSA)Project ManagementATS Optimization KeywordsHard SkillsRisk ManagementPolicy & ComplianceAudit ManagementThird-Party Risk Management (TPRM)Operational ResilienceAgile DeliveryBusiness AnalysisSolution ArchitectureScope DefinitionUse Case DevelopmentSoft SkillsStakeholder ManagementProblem-SolvingAnalytical ThinkingWritten CommunicationVerbal CommunicationCertifications & QualificationsServiceNow Certified System Administrator (CSA)ServiceNow Certified Implementation Specialist (CIS)PMPPrince2SAFePROSCITBMIndustry KeywordsEnterprise Risk ManagementOperational ResilienceGovernanceBusiness Continuity ManagementFinancial ServicesConsumer & RetailEnergy & UtilitiesTools & TechnologiesServiceNowAgentic AICMDB #J-18808-Ljbffr
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