ServiceNow IRM / GRC / SecOps Principal Solution Architect (All Genders)

The purpose of this role is to develop end to end solutions for client business across modules and systems basis the identified technical specifications, by conducting feasibility reviews and its implementation in alignment with cost and efficiency targets.

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Areas of Responsibility        Â

Requirement Gathering-“Define requirement specifications basis workshops and discussions with senior client stakeholders and identify optimisation opportunities to be considered as part of design process.”

Feasibility Analysis-Undertake feasibility analysis to identify potential constraints and change requirements by engaging with client business stakeholders and cross-functional teams.

Solution Design-Develop solution design across modules and systems, ensuring scalability, feasibility and alignment with existing enterprise architecture.

Configuration and Customisation-Conduct design reviews to ensure configurations align with defined development frameworks. Recommend best practices and implement solutions to enhance business process’s quality.

Technology Harmonisation-Review the integration architecture across systems, ensuring its alignment with the defined integration framework. Implement the data migration strategy to ensure accurate flow of data across multiple applications.

Troubleshooting and optimisation-Optimize solution performance by ensuring alignment with established cost, scalability, and efficiency targets.

Documentation-Oversee creation and review of functional and technical documentation, ensuring alignment with architectural standards across modules and project teams., Lead end-to-end architecture, design, and implementation of ServiceNow IRM, GRC, TPRM, BCM, Operational Resilience, and SecOps solutions. Define target operating models, transformation roadmaps, platform governance, solution standards, and scalable integration patterns. Translate business, regulatory, audit, risk, and security requirements into functional and technical designs, implementation plans, and measurable outcomes. Architect IRM/GRC capabilities covering Enterprise and Operational Risk, Policy and Compliance, Audit, Regulatory Change, Issues, Exceptions, KRIs, Continuous Control Monitoring, and Automated Control Testing. Design TPRM solutions covering third-party onboarding, due diligence, tiering, inherent and residual risk, SIG/SIG Lite assessments, scoring, remediation, and continuous monitoring. Lead BCM and Operational Resilience design covering Business Impact Analysis, critical services and processes, dependency mapping, RTO/RPO, recovery planning, crisis management, scenario testing, and attestations. Architect SecOps capabilities covering Security Incident Response, Vulnerability Response, Threat Intelligence, security exceptions, and integration of cyber findings with enterprise risk and compliance processes. Design integrations using IntegrationHub, APIs, MID Server, CMDB, IAM, SIEM, vulnerability scanners, procurement, ERP, and related enterprise platforms. Lead executive workshops, architecture reviews, solution demonstrations, and governance forums while acting as a trusted advisor to CIO, CISO, CRO, Risk, Compliance, Audit, and Security stakeholders. Govern global delivery teams, solution quality, release and upgrade strategy, delivery risks, and post-production stabilization; mentor architects, consultants, developers, and business analysts. Support RFP/RFI responses, estimations, proposals, client presentations, GTM offerings, reusable assets, accelerators, and practice growth.

14+ years of experience in technology risk, GRC, compliance, audit, cybersecurity, security operations, or related consulting domains. 8+ years of hands-on ServiceNow IRM/GRC architecture and implementation experience, including leadership of enterprise-scale, multi-module transformation programs. Deep functional and platform expertise across IRM/GRC, TPRM, BCM, Operational Resilience, and SecOps, with strong knowledge of risk taxonomy, control frameworks, assessment methodologies, scoring, workflow, reporting, and integrations. Experience leading global onshore/offshore teams, complex delivery engagements, architecture governance, and senior client stakeholder relationships. Strong consulting, communication, presentation, analytical, problem-solving, and leadership skills.

Preferred Qualifications / Certifications : -

ServiceNow: CTA, CMA, CAA, CIS-IRM, CIS-TPRM, CSA, or CAD.

Risk & Security: CISSP, CISA, CISM, CRISC, CGEIT, ISO 27001, ISO 22301, or CBCP.

Framework & Regulatory Knowledge

Working knowledge of NIST, ISO 27001, ISO 22301, COBIT, COSO, SOX, PCI DSS, GDPR, DORA, NIS2, FFIEC, and relevant industry risk, compliance, security, and resilience requirements.

Leadership Skills

Strong consulting, communication, and stakeholder management skills. Experience leading global delivery teams and large transformation programs. Ability to engage CIO, CISO, CRO, Risk, Compliance, and Audit leadership.

Success Profile

A strategic, hands-on ServiceNow architect who can shape solutions, influence executives, govern complex global delivery, mentor teams, and drive business value across IRM, GRC, TPRM, BCM, Operational Resilience, and SecOps.

Mandatory Skills: ServiceNow - GRC .

Experience: >10 YEARS .

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com., Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.