Manager or Senior Manager for ERP Implementation Operational Support

• Lead team members in analyzing software requirements and designing, modifying, implementing, and maintaining application systems that meet user and business needs.
• Lead ERP system implementation and operational support initiatives.
• Manage projects across the software development life cycle (SDLC), including planning, requirements analysis, implementation, maintenance, and troubleshooting.
• Coordinate with and manage non-Japanese vendors to ensure timely, high-quality project delivery.
• Apply ITIL principles to support stable and effective application operations.
• Support customers, report project status and issues to upper management, and collaborate with teams in the United States and Japan.

• Provide leadership, guidance, and problem-solving support to team and project members., + $75,000-80,000 per year Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Hybrid role, onsite 3-4 days per we…

• 3 days ago +

• Strong project management experience.
• Experience managing non-Japanese vendors.
• Solid understanding of the software development life cycle (SDLC).
• Solid understanding of ITIL principles and practices.
• Strong analytical skills in requirements analysis, application maintenance, and troubleshooting.
• Strong leadership, communication, critical-thinking, problem-solving, and negotiation skills.
• The ability to collaborate effectively while also working independently when needed.

*︎ Required Qualifications & Skills:

• Bachelor’s degree in Computer Science or a related field.
• At least 10 years of experience implementing or supporting ERP applications.
• Strong English communication skills for customer support, management reporting, and team collaboration.
• Professional proficiency in Japanese for communication with the team in Japan.
• Experience with SAP or a similar ERP system is preferred.
• SAP Certified Application Associate or another relevant ERP certification is preferred.