IT Support Specialist

• Provide first- and second-line support (remote and on-site), focusing on maximizing first-call resolution
• Analyze, record, and track incidents, service requests, and problems
• Act as a primary liaison with customers and stakeholders for support-related issues
• Support PC environment setup, reconfiguration, and installations
• Document operational procedures and create technical knowledge base content
• Perform service desk operations, application testing/administration, and coordinate with system and database teams, + Net expenses
• Company car or mobility budget (whatever works best for you)
• Health insurance
• Meal vouchers
• Pension plan
• Eco vouchers from €250/year.
• A flex plan where you can buy extra days off, update your insurance or buy home office supplies.
• 32 vacation days + Bank holidays.

• Highly autonomous and broadly IT skilled
• Very good skills in all of the MS office applications
• Very good skills with end user computers and, more specifically, Windows computers
• Good understanding of the main mobile devices platforms and core mobile applications
• Fluent in both English/French both written and oral

Pulled from the full job description

• Company car
• Food allowance
• Eco vouchers

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be., * At Capgemini Belgium we offer flexibility in more than one way: next to our hybrid way of working, where we offer you can work 70% from home, we also offer our flex abroad program. With this program you can work up to 45 days abroad, this to maintain a good work-life balance., Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.