IT & Business Systems Manager

An established and successful business is looking for an experienced IT & Business Systems Manager to take ownership of its IT environment and business systems. This is a varied, hands on role covering IT infrastructure, ERP and CRM systems, user support, data, reporting and technology projects. You’ll work across the business to ensure systems are reliable, secure and effective, while identifying opportunities to improve processes and make better use of technology., * Manage and support the company’s IT environment, including servers, networks, PCs, laptops and printers

• Provide day to day technical support to users across the business
• Administer Microsoft 365 and other core business applications
• Manage and support the company’s ERP and CRM systems
• Act as a key contact for system queries, improvements and development
• Produce management information, reports and data analysis
• Identify opportunities for process improvement, automation and better use of existing systems
• Support new software, hardware and business system implementations
• Maintain appropriate IT security, data protection and system controls
• Coordinate with external IT providers, software suppliers and contractors
• Provide support for website and e-commerce platforms
• Assist with system upgrades, infrastructure improvements and wider technology projects
• Help shape the ongoing development of the company’s IT and business systems

About You: We’re looking for a broad IT professional who combines strong technical knowledge with a good understanding of how technology supports business operations. You’ll ideally have:

• Previous experience in an IT, IT systems or business systems role
• Strong ERP experience
• Experience supporting CRM and other business applications
• Good knowledge of Microsoft Windows and network infrastructure
• Strong troubleshooting and problem-solving skills
• An analytical approach, with experience producing reports and working with data
• Experience improving systems, processes and business efficiency
• SQL/database knowledge would be advantageous
• Excellent communication skills with both technical and non-technical users
• Good organisation and the ability to manage competing priorities
• A proactive approach to technology and continuous improvement
• The ability to work independently while contributing effectively to the wider team

The Opportunity: This is an excellent opportunity for an experienced IT professional looking for variety, autonomy and the chance to make a genuine impact. The role offers a strong balance of hands on IT, ERP and business systems management, project work and continuous improvement, with the opportunity to influence how technology is used and developed across the organisation. The package includes up to £46,000 per annum, private healthcare, company pension, regular company events and a modern working environment. If you have strong ERP experience and are looking for a broad IT and business systems role within an established business, we’d like to hear from you. APPLY TODAY!