Service Desk Technician

Support walk-in clients by helping them connect to campus systems, install software, and troubleshoot common technical issues. Endpoint Technician Provide on-site support to faculty and staff, assisting with computer setups, software installations, and hardware troubleshooting. Lab Technician Maintain campus printers, support users in the student computer labs, and deliver friendly, dependable customer service.

Are you a full-time FSU student who enjoys solving technical problems and helping others? If so, join the BroncoTechs and gain practical, hands-on experience that will distinguish your resume and prepare you for a successful career after graduation., Fayetteville State University Undergraduate Student enrolled full-time or Fayetteville State University Graduate Student enrolled in at least 9 credit hours

Allowable Working Hours: Maximum Work Hours - Student workers are limited to 29 hours of work per week. If the student is on an F-1 or J-1 VISA - the student is limited to work a maximum of 20 hours per week while school is in session. Students may work Federal Work Study (FWS) position and student employment simultaneously - student’s total work hours for all jobs cannot exceed 29 hours of work per week during the school term.

Knowledge Skills and abilities:

Preferred Qualifications: Knowledge of Windows/macOS operating systems. Knowledge of Office 365 software, This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).