Deployment and Testing Technician - Murdoch Center
Expert Technology Services
Butner, NC, United States
10 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Compensation
$41,600.0 - $45,760.0
Working hours
Regular working hours
Job source
Tech stack
Application Performance Management
Desktop Computing
EHR Systems
Software Troubleshooting
Peripherals
Information Technology
Hardware Infrastructure
Job description
Deploy and configure computers, peripherals, printers, and related hardware in clinical and administrative settings.
- Install required software and configure systems according to organizational standards and security policies.
- Conduct basic troubleshooting of hardware, software, and peripheral issues; escalate complex problems to IT support as needed.
- Perform comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR) and go-live.
- Validate device connectivity, application performance, and Epic workflow functionality.
- Document deployment activities, hardware configurations, and testing results.
- Coordinate with clinical and administrative staff to schedule installations and minimize operational disruptions.
- Provide basic user training and support for deployed devices and systems.
- Maintain accurate records and contribute to post-deployment reporting, highlighting successes and areas for improvement.
- Participate in team meetings, share deployment/testing updates, and collaborate effectively with IT and clinical teams.
- May require evening or weekend work and travel between facilities as needed.
- Ability to lift and transport equipment up to 50 lbs; work in various healthcare environments.
Requirements
Associateās degree in IT, Computer Science, or related field, or equivalent experience.
- 1-3 yearsā experience in IT hardware deployment and troubleshooting.
- Experience with Epic or other EHR systems preferred.
- Proficiency in Windows system deployment and configuration.
- Strong troubleshooting, communication, and customer service skills.
- CompTIA A+, Network+, or similar certifications preferred.
Benefits & conditions
Sinergix Testing LLC
- Durham, NC
-
$20.00-22.00 per hour Benefits: 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Training & development Vision insurance Weāre looking for a techniciā¦
- 7 hours ago + *, + $41,206-72,113 per year
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