Deployment and Testing Technician - Black Mountain & JFK ADATC
Expert Technology Services
Raleigh, NC, United States
10 days ago
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Prepare application
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Compensation
$41,600.0 - $52,000.0
Working hours
Shift work
Job source
Tech stack
Application Performance Management
Health Informatics
Desktop Computing
Peripherals
Laptops
Epic ECSA
Job description
Deploy and configure desktops, laptops, printers, and peripherals in clinical and administrative settings.
- Install software and ensure proper system/application configurations in line with organizational standards.
- Troubleshoot basic hardware, software, and peripheral issues; escalate complex issues to IT support as needed.
- Conduct end-to-end device testing, especially for Epic system readiness (Technical Dress Rehearsal/TDR).
- Test connectivity, application performance, and Epic workflow functionality on deployed devices.
- Maintain accurate records of hardware deployments, configurations, and testing outcomes.
- Document troubleshooting steps, testing procedures, and contribute to post-deployment reports.
- Collaborate with clinical and administrative staff to schedule installations and minimize operational disruptions.
- Assist with user training and provide basic guidance on using new devices and systems.
- Participate in team meetings, providing progress updates on deployments and testing.
- May require lifting/transporting equipment (up to 50 lbs) and traveling between facilities.
- Full-time position; may require occasional evening or weekend work for projects., Open Position: HVAC Project & Start-Up Technician About the company: Established in Raleigh, NC in 1971, Piedmont Service Group is a privately held energy efficiency and facili…
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Requirements
Preferred qualifications: Associate’s degree (or equivalent experience), 1-3 years in IT hardware deployment, familiarity with healthcare IT/Epic, and IT certifications (CompTIA A+, Network+, etc.).
Benefits & conditions
-
$30.00-42.00 per hour Overview: WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys…
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14 days ago +
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