Deployment and Testing Technician - J Iverson Riddle

Deploy and configure desktops, laptops, printers, and peripherals in clinical and administrative environments.

• Install required software and ensure all system configurations meet organizational and security standards.
• Conduct basic hardware and software troubleshooting; escalate complex issues as needed.
• Perform end-to-end testing on devices to validate readiness for Epic Technical Dress Rehearsal (TDR) and go-live.
• Document and report on hardware deployments, testing outcomes, and troubleshooting steps.
• Collaborate with clinical and administrative staff to coordinate device installations and minimize workflow disruptions.
• Assist with user training and provide support on device usage.
• Maintain accurate inventory and configuration records of deployed equipment.
• Participate in team meetings and update on deployment/testing progress.

Requires Associate’s degree or equivalent experience in IT, with 1-3 years in hardware deployment or troubleshooting.

• Preferred skills include experience with Epic/EHR systems and IT certifications such as CompTIA A+ or Network+.
• Must be able to lift up to 50 lbs and work in various clinical settings, with occasional travel and flexible hours.

• $32,444-48,665 per year, + $31,200-46,348 per year

Leviton Manufacturing

• Morganton, NC About Leviton: At Leviton, we build what’s next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 …