DHHS Senior Quality Manager- IT Project

Coordinate, assess, and oversee Project Quality Management for a large, complex statewide project in North Carolina.

• Ensure project delivery, deliverables, and vendor performance meet all Federal requirements to maintain Federal funding.
• Serve as a core member of the project implementation team, acting as both a team contributor and subject matter expert.
• Oversee and perform Project Quality Assurance, Quality Control, and Continual Improvement activities.
• Develop and maintain expert knowledge of Federal, State, and DHHS standards, policies, and methodologies, including both Waterfall (PMI/PMBOK) and Agile approaches.
• Assess and evaluate vendor proposals for IT modernization, focusing on implementation strategy, solution development, testing, and customer satisfaction.
• Plan, coordinate, and oversee User Acceptance Testing (UAT), ensuring defects are resolved prior to UAT approval.
• Monitor the quality of vendor deliverables, including design docs, testing plans/results, defect management, training, privacy/security materials, and communications.
• Collaborate with vendors on developing test plans, test cases, test automation, and reporting; experience with test automation is a strong plus.
• Identify and analyze vendor performance trends, aggregate performance data, and recommend improvements for design, process, and delivery quality.
• Communicate effectively with vendors, state agencies, stakeholders, and project team, including delivering presentations and translating technical concepts for diverse audiences., Job Summary (List Format): - Serve as a Senior IT Project Manager overseeing approximately 15 complex, high-impact Medicaid projects. - Provide critical technical implementation…
• 16 hours ago
• Apply easily +

Possess expert knowledge of SDLC; ITIL Foundation certification and Six Sigma certification are highly desirable.

• $50,000-70,000 per year