Infrastructure Engineer

• Serve as primary contact with infrastructure managed service providers to troubleshoot and resolve service delivery issues.
• Monitor data center infrastructure performance and oversee implementation of solutions with MSPs.
• Deploy, maintain, and support Azure and Microsoft 365 capabilities to improve usability and standardization.
• Implement changes across operating systems, physical/virtual servers, and storage in a controlled, consistent manner.
• Support security solution integration, including Azure Active Directory federation, and execute disaster recovery procedures.
• Coordinate and oversee small-to-medium infrastructure improvement projects, maintaining documentation and standard operating procedures.

• 3 or more years of experience in IT infrastructure engineering supporting data center and cloud environments.
• Proficiency in Azure, including implementation, maintenance, and primary/failover configurations.
• Experience with Active Directory and Azure Active Directory, including federation with SaaS applications.
• Experience with Microsoft 365 administration to optimize user experience and collaboration capabilities.
• Experience with virtualization, storage management, and disaster recovery in Windows-based computing environments.
• Excellent communication skills, with the ability to explain technical topics to non-technical audiences and manage MSP relationships.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling., + Philadelphia, PA

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