Amazon Connect Developer (ACD Developer)
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Role details
Tech stack
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Job description
Seeking an experienced Amazon Connect Developer with strong AWS Cloud and contact-center development experience. The candidate will design, develop, implement, and enhance Amazon Connect solutions, including IVR, ACD, skill-based routing, messaging, and call-routing workflows.
Requirements
7+ years of AWS Cloud experience 3+ years of hands-on Amazon Connect experience 3+ years with Node.js, Python, or Java Experience with IVR, ACD, skill-based routing, and Live Chat Strong experience with AWS Lambda, Lex, Kinesis, DynamoDB, EventBridge, SNS, VPC, and Glue Requirements Experience with ServiceNow Strong communication and requirements-gathering skills Bachelor’s + 12 years, Master’s + 10 years, or 18+ years in lieu of degree Prior Federal Government experience is a plus, PLEASE NOTE: IT IS 100 % On site position Woodlawn Selected candidate must be able to obtain and maintain a public trust clearance Selected candidate must be willing to …
- 16 days ago
Benefits & conditions
INNOVATIVE TECH SOLUTIONS INC
- Woodlawn, MD
-
$75.00-80.00 per hour Benefits: Bonus based on performance Competitive salary Dental insurance Donation matching About the Role: Innovative Tech Solutions Inc is looking for a talented Amazon …
- 8 days ago + *
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