Full Stack Development
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Role details
Tech stack
Job description
We are seeking motivated and customer-focused Customer Service Representatives to join a growing healthcare support team. In this role, you will handle incoming calls from healthcare providers and members, assisting with questions related to claims, benefits, and eligibility., * Handle 5060 inbound calls daily in a professional and efficient manner
- Respond to inquiries regarding benefits, claims, and eligibility
- Provide accurate information and resolve customer concerns
- Document interactions and updates using internal systems
- Maintain compliance with company policies and healthcare regulations, Leadership Multitasking Communication Inbound Calls Problem Solving Microsoft Teams Customer Service Microsoft Office Business Valuation Healthcare Services Willingness To Learn Full Stack Development Call Center Experience Benefits Administration Business Transformation +0 Healthcare Customer Service Representative TEKsystems
Bloomington, MN*Hybrid
Operations Leadership Communication Inbound Calls Problem Solving Microsoft Teams Customer Service Business Valuation Full Stack Development Call Center Experience Business Transformation +0 Login | JoinContact
Requirements
This is a high-volume call center environment, ideal for candidates who thrive in fast-paced settings and are passionate about delivering quality service., * Previous call center or customer service experience required
- Healthcare experience preferred
- Strong problem-solving and communication skills
- Self-motivated with a desire to grow and advance
- Basic computer proficiency (Microsoft Teams, Word, Excel), Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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