IT Project Coordinator - Hybrid Telework

This Limited-Term (LT) position may be extended up to 24 months and has the possibility of becoming permanent.

Under the general supervision of the Technology Services Division (TSD) Information Technology Business Management Section, Project Management Office/Business Analytics Director, Information Technology Manager I, the Information Technology Associate (IT Associate) works to provide a wide variety of tasks requiring regular innovative problem solving within broadly stated and non-specific guidelines. The scope typically includes multiple program areas, and involves planning, developing, and implementing technological solutions that are essential to the missions of the overall organization, or affecting large numbers of people on a long-term or continuous basis in the Business Technology Management domain.

The primary duties of the IT Associate lie within the Business Technology Management domain of the IT Associate classification. This includes elements such as: IT policy and program development, IT portfolio management, IT procurement, process reengineering, business analysis, research and development, strategic planning, product and/or delivery strategy., The mission of the Department of State Hospitals (DSH) is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. DSH-Sacramento is in a new modern, sustainable and innovative 11 story office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following:

• First-floor retail space (separate access from 12th Street)
• Café with multiple vendors available to the public
• Outdoor seating with pedestrian walkways
• Large, shared conference room on the first floor with a maximum capacity of 162 individuals
• An employee fitness center with a yoga studio, cardio equipment and weights
• Plaza area with a kitchenette on each floor
• Lactation rooms
• More conference rooms and collaborative working spaces available throughout the building - small, medium and large
• Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol
• Mobile computer equipment, cloud-based technology and Wi-Fi for all staff

The DSH Technology Services Division (TSD) is a highly respected, professional, and entrepreneurial IT organization that is recognized for quality customer service, technological innovation, and leadership. Our Mission is to provide information technology solutions to support State Hospitals through collaborative, effective and efficient service delivery. Our values include delivering Innovative, Accountable, Collaborative, Secure and Customer Centric services. Department Website: https://www.dsh.ca.gov, The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

• Other - Candidates that believe they meet the Minimum Qualifications based on a pattern of education from classification description (specifications) must provide a copy of your TRANSCRIPTS along with your application (STD. 678) to be considered for this position. Candidates that believe they meet the Minimum Qualifications based on experience, must state that in the bypass notes for this requirement.

• Statement of Qualifications - Please see the Statement of Qualifications section at the bottom of this job advertisement for more details. Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting., * Font type to be Arial, Font size to be 12

• Single-spaced, typed Do not exceed two pages in length

Please respond to the following SOQ questions:

1. Describe your experience in business technology management, including your approach to planning, developing, and implementing technological solutions that support organizational missions.
2. Provide an example of how you have acted as a liaison between end-users, technical teams, and other stakeholders to analyze, design, test, and maintain IT systems.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience supporting IT intake processes, preparing intake documentation, and tracking requests through their lifecycle.
• Experience documenting business processes, requirements, use cases, and assisting with basic test scripts/plan execution.
• Experience coordinating project activities, scheduling and facilitating meetings, and managing action items.
• Experience consolidating and analyzing project status, timelines, milestones, and dependencies.
• Experience creating and maintaining reports or dashboards using Microsoft Excel, SharePoint, or similar tools.
• Experience organizing and maintaining document libraries and SharePoint sites.
• Experience performing business analysis, researching potential solutions, and preparing summary recommendations.
• Experience working with both technical and non-technical staff with strong written and verbal communication skills.
• Experience supporting IT procurement or purchasing tasks and preparing required documentation.
• Exposure to Agile practices (Scrum or Kanban) and basic familiarity with work-tracking tools.

• This position reports to the Allenby Building in Sacramento County and may be eligible and considered for a telework opportunity in accordance with departmental policies, operational needs, and management approval. Employees are currently required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25. Additional in-office days may be required based on operational needs. The incumbent may also be required to travel throughout California as needed, with prior notice
• DSH-Sacramento is located at an 11-floor high rise building.
• The State’s Commute Programs provide bicycle, mass transit and vanpool incentives to eligible state employees. The State’s mass transit incentive pays 100% of the transit pass up to the IRS maximum of $340 per month in 2026., Benefit information can be found on the CalHR website and the CalPERS website.

Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.