Telecom and IT Procurement Analyst

Under the general supervision of the Information Technology Supervisor I, Technology Resource Management Unit, the Information Technology Associate (ITA) serves as an Telecom and IT Procurement Analyst. The Telecom and IT Procurement Analyst will support telecommunications services for the California Department of Tax and Fee Administration (CDTFA) Headquarters and field offices which includes telecommunication equipment procurement, service administration, billing analysis, and resolving invoice discrepancies. The ITA also provides backup support for CDTFA IT procurement activities and limited backup support for Technology Services Division budget activities. The incumbent is responsible for preparing thorough analyses, maintaining comprehensive records, coordinating with technical and administrative personnel, carriers, vendors, and control agencies, and offering informed recommendations related to telecommunications services, IT procurement, and budget activities., Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change., California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three (23%) percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas - sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others. Department Website: http://www.cdtfa.ca.gov, Please provide a Supplemental Questionnaire that addresses each of the questions below. Your responses should clearly describe your relevant experience, your specific role, and the outcome of your work.

1. Describe your experience supporting telecommunications, voice/data services, or other technology services. Include your experience, if any, reviewing service requests, coordinating additions, changes or disconnections, maintaining service records, working with telecommunications providers or vendors, and reviewing or resolving billing discrepancies.
2. Describe your experience supporting information technology procurements. Include your experience preparing or reviewing purchase requests, conducting research, developing supporting documentation or business justifications, coordinating with customers or procurement staff, and tracking purchases through completion.
3. Describe your experience reviewing financial information, invoices, expenditures, or budgets. Provide an example that demonstrates this experience.

You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

• Position may be located in a high-rise building.

• Standard office environment.

• Requires being in a stationary position, consistent with office work, for extended periods of time.

• Daily use of a personal computer, office equipment, and/or telephone.
• Telework is partially available., CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:

• Nearby (third-party) parking.
• Convenient to public transportation.
• Located near downtown, major freeway access.