2nd/3rd Line Support Engineer
Xact Placements
Mitcham, UK
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£40,000.0 - £50,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Cloud Computing
Networking Basics
Power BI
Microsoft SharePoint
Office365
Firewalls (Computer Science)
Fortinet
Job description
- Provide 2nd & 3rd line support across Microsoft, cloud, and network environments
- Support and maintain Microsoft 365, SharePoint, and endpoint management solutions
- Assist with cloud administration, updates, and system improvements
- Coordinate workloads across engineers and support day-to-day service delivery
- Build strong client relationships and deliver excellent customer service
Requirements
- Experience in a 2nd/3rd line role within an MSP
- Strong knowledge of Microsoft 365, Windows environments, and basic networking
- Exposure to firewalls (FortiGate desirable) and MDM solutions
- O365 conditional access and SharePoint setup
- PowerBI knowledge advantageous
- Good communication and organisational skills
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.reed.co.uk
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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