Floorwalker / Rollout Support Engineer

ITProposal
Netherlands
about 1 month ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
Dutch
Job source

Tech stack

Microsoft Windows Apple IOS Microsoft Outlook Issue Tracking Systems Microsoft SharePoint Microsoft InTune Microsoft Onedrive

Job description

  • Support employees with laptop migration to Windows 11 and Intune.
  • Assist with migration and configuration of Intune-managed iPhones.
  • Verify essential services such as login, Outlook, Teams, OneDrive, SharePoint and printing.
  • Provide first-line technical support and explain solutions clearly to non-technical users.
  • Register incidents, exceptions and recurring issues in the ticketing system.
  • Follow rollout scripts and checklists and provide feedback to the project team.
  • Collaborate with Service Desk, Workplace Management and Adoption & Change teams.
  • Ensure compliance with security, privacy and safety guidelines.

Requirements

  • Experience with workplace/device migrations in large organisations.
  • Hands-on knowledge of Windows 11, Microsoft 365 and iOS.
  • MBO 4 working and thinking level.
  • Excellent Dutch communication skills.
  • Valid Category B driving licence and reliable transport.
  • Service-minded, communicative, flexible and solution-oriented.
  • Available 36 hours per week / 5 days and able to start quickly.
  • Willing to travel across Gelderland, Brabant and Limburg.

Apply for this position

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