Systems and Resource Manager

• Support the review and development of Sports Services, identifying alternative methods of delivery and opportunities to improve efficiency and service quality.
• Coordinate procurement requirements across Sports Services, including the preparation of specifications and tender documentation, and assist with contract monitoring.
• Implement and maintain integrated business support services, maximising income opportunities and maintaining accurate information across relevant databases.
• Control and maintain Leisure Management software, ensuring it is used effectively and efficiently in line with Council procedures.
• Develop and integrate the Vitality Household Programme, supporting participation and income generation through effective use of Leisure Management software.
• Liaise with Council units and external providers to maximise the potential of ICT for income generation, financial monitoring, and customer service.
• Review and harmonise policies, procedures, working practices, and quality standards across the Sports Services Unit.
• Lead reviews of working practices to support compliance with external quality validation schemes and identify opportunities for continuous improvement.
• Identify opportunities to improve efficiency, including shared staffing arrangements, new ways of working, and improved use of resources.
• Develop and implement coordinated business improvement action plans across the Unit.
• Ensure compliance with data protection requirements, maintaining robust information management procedures and supporting staff training.
• Promote high standards of customer care, professional conduct, and compliance with Council policies and procedures.
• Develop effective relationships with partners and stakeholders to support innovation, community planning, and improved service delivery.
• Promote the service effectively, communicating in a way that enhances the public image and reputation of the Council.
• Adapt to changing organisational needs and undertake additional duties as required.

• A degree or other Level 6 qualification.
• A minimum of three years’ relevant experience managing a business or administrative function.

A minimum of three years’ relevant experience in:

• Developing operational business plans.
• Developing ICT to support service delivery and income generation.
• Implementing and monitoring financial procedures.
• Implementing and maintaining external quality models, such as Customer Excellence.
• Applicants without the required Level 6 qualification must demonstrate a minimum of five years’ relevant experience in the areas outlined above.
• A full, current UK driving licence and access to a car, or access to a suitable means of transport to carry out the duties of the post. This requirement is subject to the applicable provisions for applicants with a disability.

• Full time, Temporary.
• 37 hours per week.
• 4 days in the office, 1 day working from home where operationally feasible.
• LeisurePlex, Lisburn.