Deployment Administrator

• Coordinate and adjust staff rotas to help ensure the right support is in place at the right time.
• Respond to changes such as staff absence, service user requests and operational priorities.
• Support the Deployment Manager with vehicle allocation, sleep-in shifts and overtime arrangements.
• Monitor staffing hours to ensure services are delivered in line with agreed funding levels.
• Ensure service users receive their rotas in their preferred format.
• Build strong working relationships with managers and support teams to help continuously improve deployment and scheduling processes.
• Act as a first point of contact for phone calls, emails, post and enquiries, ensuring information is accurately recorded and shared.
• Support the administration of medication deliveries, returns and related records.
• Provide cover for colleagues across the administration team when required.
• Support recruitment activities, including advertising vacancies, preparing offer paperwork and coordinating pre-employment checks.
• Assist with onboarding new starters, ensuring contracts and employment documentation are issued accurately and on time.
• Maintain accurate records and carry out general office administration in a professional and confidential manner.
• Help maintain a safe, organised and compliant working environment.

We’re looking for someone who is organised, proactive and enjoys working in a fast-paced environment where no two days are the same.

You’ll ideally have:

• Experience in rostering, scheduling, workforce deployment or a similar coordination role.
• Previous experience in an administrative position with regular contact with colleagues, customers or stakeholders.
• Strong organisational skills with the ability to manage competing priorities and maintain excellent attention to detail.
• Good working knowledge of Microsoft Office applications, including Word, Excel and Outlook, along with confidence in data entry and maintaining accurate records.
• Excellent communication skills and the ability to build positive working relationships.
• A proactive and flexible approach, with the confidence to adapt to changing priorities.
• A solutions-focused mindset and the ability to work independently using your own initiative.
• Empathy, patience and a genuine commitment to supporting others.

It would be great if you also have:

• An NVQ Level 2 or 3 in Business Administration (or equivalent).
• Previous experience within supported living, health, social care or mental health services.
• Knowledge of recruitment administration, onboarding processes or employment legislation.

• A team culture where you truly belong and your contributions matter
• An environment that values and supports your wellbeing as much as you support others
• A shared commitment to making real differences to people’s futures
• Colleagues who work alongside you, not above you, to support each other
• Competitive rates of pay, with the ability to increase your earnings through sleep-ins and overtime
• 28 days annual leave (incl bank holidays)
• 2 wellbeing days per annum
• Access to our Medicash, our employee health cash plan
• Company Pension
• Cycle to work scheme
• EV Salary Sacrifice Scheme

Our Mission: Your Impact

Help individuals make the right choices for their journey. Support meaningful independence. Be part of a team where together we make a real difference

Pay: £25,777.00 per year

As we continue to make a difference to our communities, we are looking for a Deployment Administrator join the team at The Maples. As a Deployment Administrator you will make a difference by providing support to individuals with Mental ill health an/ or learning disability with the objective of maximising their independence.

Why The Maples

At Maples, you don’t just come to work, you become part of a team that makes a real difference to people’s lives. Together we help individuals living with mental illness and/ or learning disabilities make the right choices for their journey by nurturing independence and a sense of belonging within the community. If you lead with compassion, embrace individuality and thrive in helping others, we’ll provide you with the opportunities you need to make a real difference.

We offer a wide spectrum of community rehabilitation, support, and housing solutions, that meet the needs of people living with mental ill health.

We make a difference by enabling the people we support to achieve positive outcomes on their journey to independent living. You’ll be empowered to focus on what truly matters-doing the right thing for the people we serve. You’ll be encouraged to bring your authentic self to work, supported to grow both personally and professionally, and united with colleagues who share your commitment to serving the community with compassion.