Graduate IT Applications Support Administrator

The Graduate IT Applications Support Administrator will support the day-to-day operation of IT systems across the Mzuri Group, working closely with experienced colleagues on both operational support and project work. The role includes exposure to systems development projects, with a growing focus on AI implementation and automation initiatives., * Cover helpdesk support for Mzuri Groups business systems.

• Supporting, assisting and educating users in their use of Mzuri Groups business systems.
• Work with other departments to identify support requirements and solutions.
• Assist with the specification, testing and implementation of business system modifications.
• Suggest possible improvements to business systems and processes.
• Liaise with third party development / support providers.
• Undertake project work as agreed.
• Contribute to AI-focused project work furthering AI implementation and automation within the Group.
• Assist the Desktop support team with overflow helpdesk calls as and when required.
• Any other reasonable duties which may be required by management from time to time.

Do you have experience in Organizational skills?, Do you have a Bachelor’s degree?, * Have achieved or expect to achieve (by Summer 2026) a degree in IT, Computer Science or a related discipline.

• Good knowledge of the Microsoft Office Suite.
• Strong interest in working in IT as a career choice.
• Strong organisational skills.
• Strong analytical and problem solving skills.
• Ability to manage and prioritise workload.
• Excellent communication skills.
• Able to work in a team or individually, as required.

DESIRABLE REQUIREMENTS

• Have completed a placement year as part of a 4 year degree.
• Previous experience working in an IT related environment.
• Knowledge or experience working with AI technologies., * Bachelor’s (preferred)

Pulled from the full job description

• Flexitime
• Referral programme
• Annual leave
• Employee discount
• Life insurance
• Employee assistance programme
• Free parking, * Support from an experienced and established IT team
• Hands-on experience with enterprise systems and projects
• Exposure to AI and automation technologies
• Clear progression pathway to an IT Systems Analyst role, * Enhanced annual leave with additional for long service
• Paid medical appointment allowance
• Health Shield benefit upon 6 months service
• Discount on company products- up to 50% upon 6 months service
• Leisure corporate discounts
• Employee referral scheme
• Life assurance upon one years service
• Employee assistance programme upon one years service
• Employee recognition schemes
• Long service awards
• On-site parking, Recruitment agencies please note: Where recruitment agency assistance is required our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.

Pay: £26,000.00-£28,000.00 per year

Benefits:

• Casual dress
• Company pension
• Employee discount
• Flexitime
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Store discount

Mzuri Group is a global luxury window coverings group, founded by a leadership team with more than 40 years of industry success. Mzuri is dedicated to growth by providing beautiful pieces of interior fashion for homes across the UK, Europe and Australia. Mzuri Group is currently made up of 13 companies with over 1500 people; designing, engineering and supplying creative and innovative made-to-measure window coverings., Mzuri Group is an equal opportunities employer and is committed to supporting an inclusive workplace. Should applicants require adjustments during the application and/ or interview process please reach out to our Recruitment Team via phone or email.