IT Support Technician

We are currently seeking an IT Support Technician with the drive and determination to help us support our client base. We are looking for an individual who is a problem-solver and is able to work independently and also within a team environment to successfully address challenging server, networking, computer and other technology issues.

Our technician will be responsible for client onsite and remote support services, maintaining user up-time and improving computing experiences through effective maintenance, problem identification, and resolution activities. Candidates must be energetic and focused with a strong motivation, dedication and persistence.

This position is a full time position with the opportunity of becoming a direct hire as an employee. If you have the experience and the desire, please apply for the position.

Minimum Skills Required:

-Two to three years experience in the Information Technology field

-Experience with server support, networking, and cyber security

-Strong interpersonal skills required to effectively communicate with clients, end users, and vendors

-Passion for teamwork, continuing education, problem solving and exceptional customer service

-Must be well spoken, outgoing, organized, detailed-orientated, dependable and flexible

-Experience with Microsoft, Dell, HP, Cisco and Citrix technologies a plus but not required

-Valid driver’s license and proof of insurance

-Background check and drug screen required

-Reliable transportation, The ability to manage, maintain, troubleshoot, and support our clients’ networks, equipment, software and services

-The ability to learn quickly and adapt to changing requirements

The Successful Candidate must be:

-Professional and articulate

-Inter-personally adept

-Technically proficient

• Ability to work and troubleshoot independently

-A problem solver, * Associate (Preferred), * on the job IT Support: 2 years (Required)

• Computer networking: 1 year (Preferred)
• Cybersecurity: 1 year (Preferred)
• Microsoft 365 Administration: 1 year (Preferred)
• Customer service: 2 years (Preferred)

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance