HRIS Analyst - UKG

Supporting a UKG Pro Workforce Management implementation Candidates with direct UKG Pro Workforce Management implementation, integration, or testing experience will receive priority consideration Strong emphasis on testing, documentation, and go-live support Potential overtime/weekend support during implementation and Command Center

PROJECT OVERVIEW This contractor will join the HR Technology team to support the implementation of UKG Pro Workforce Management.

PHASE 1 - TESTING: Execute testing scenarios Validate system functionality Document testing results Track testing progress within Open Project

PHASE 2 - DOCUMENTATION: Develop job aids Create training documentation Update process documentation

PHASE 3 - GO LIVE: Support Command Center operations Resolve support tickets Assist with system stabilization

SUCCESS MEASURES: Completion of assigned testing scenarios within Open Project Timely completion of job aids and training documentation Timely resolution of Command Center tickets during go-live Ability to quickly contribute to the project with minimal onboarding, Support the UKG Pro Workforce Management implementation through testing, documentation, and go-live support. Execute User Acceptance Testing (UAT), regression testing, and system validation activities. Develop, maintain, and execute test scripts while documenting testing results and defects. Validate workforce management functionality, including timekeeping, attendance, scheduling, accruals, and payroll-related processes. Create and maintain job aids, SOPs, process documentation, and training materials. Assist with end-user training preparation and knowledge transfer. Support Command Center activities during go-live, including ticket resolution and issue tracking. Collaborate with HR Technology, Payroll, Operations, and business stakeholders throughout implementation. Perform reporting, data validation, audits, and quality assurance activities. Support continuous process improvement initiatives and other duties as assigned.

Bachelor’s degree in Human Resources, Business, Information Systems, or a related field, Minimum three (3) years supporting a Workforce Management (WFM) or HRIS system Experience supporting workforce management processes including timekeeping, attendance, scheduling, accruals, and payroll-related processes Experience executing User Acceptance Testing (UAT), system testing, or regression testing Experience developing and executing test scripts and documenting testing results Experience creating job aids, SOPs, training materials, or other process documentation Experience supporting HRIS or Workforce Management implementations, enhancements, or system upgrades Strong analytical, troubleshooting, and problem-solving skills

TECHNICAL SKILLS: Workforce Management systems HRIS administration Timekeeping, attendance, scheduling, and accrual management User Acceptance Testing (UAT) Test script execution Defect tracking and issue validation Microsoft Excel (formulas, PivotTables, XLOOKUP/VLOOKUP) Reporting, auditing, and data validation Process documentation and job aid development, Ability to work independently in a fast-paced implementation environment with minimal ramp-up time Strong written and verbal communication skills Strong organizational skills and attention to detail Ability to manage multiple priorities and meet project deadlines Collaborative approach with cross-functional teams, Direct experience supporting UKG Pro Workforce Management implementations, integrations, or upgrades UKG Pro Workforce Management (Timekeeping, Scheduling, Attendance, Accruals, Pay Rules) Healthcare industry experience PeopleSoft HCM experience Open Project experience, * How many years of hands-on experience do you have supporting UKG Pro Workforce Management (UKG WFM/UKG Dimensions)? Please describe your experience with timekeeping, attendance, scheduling, accruals, and pay rules.

• Have you directly supported a UKG Pro Workforce Management implementation, integration, upgrade, or enhancement? If yes, please describe your role, including any go-live or Command Center support you provided.
• How much experience do you have with UAT, system testing, or regression testing? Please describe your experience creating/executing test scripts, documenting test results, tracking defects, and validating fixes.
• Do you have experience creating job aids, SOPs, process documentation, test documentation, or training materials for HRIS/WFM systems? Please provide an example of the type of documentation you created.
• How would you rate your hands-on experience with Microsoft Excel, including formulas, PivotTables, XLOOKUP/VLOOKUP, reporting, auditing, and data validation? Please describe how you have used Excel in an HRIS/WFM implementation or testing environment.
• What is the best time to speak with you over the call to discuss more about this opportunity?