Solution Architect - Telco Commercials (Salesforce & BSS)
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Role details
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Job description
This role will be responsible for designing scalable, cloud-based solutions that connect telecom commercial operations with Salesforce, enterprise applications, network systems, ERP platforms, and modern integration technologies., * Design end-to-end solution architectures for Telco BSS and Quote-to-Cash processes.
- Define architecture for Lead-to-Order, CPQ, Product Catalog, Order Management, Billing, and Revenue Management.
- Provide technical leadership for Salesforce Communication Cloud and Salesforce Revenue Cloud implementations.
- Design solutions supporting B2B, B2C, and subscription-based business models.
- Integrate Salesforce with telecom core networks, ERP systems, billing platforms, middleware, and enterprise applications.
- Develop integration architectures using APIs, microservices, event-driven architecture, and cloud technologies.
- Apply TM Forum Open APIs and SID standards to telecom solution architecture.
- Translate business requirements into scalable technical architecture and solution blueprints.
- Establish architecture standards, governance processes, design patterns, and conduct architecture reviews.
- Collaborate with business stakeholders, product teams, engineering teams, and technical leads.
- Provide technical guidance throughout design, development, integration, testing, and deployment.
- Identify technical risks and recommend appropriate architectural solutions.
Requirements
Value technology seeking an experienced Solution Architect - Telco Commercials with strong expertise in Telecommunications BSS, Quote-to-Cash, Salesforce Communication Cloud, and/or Salesforce Revenue Cloud.
The ideal candidate will have 6+ years of solution architecture experience within the Telecom domain and a strong understanding of commercial processes including Lead-to-Order, CPQ, Product Catalog, Order Management, Billing, and Revenue Management., * 6+ years of Solution Architecture experience in the Telecommunications domain.
- Strong experience with Telecom BSS and Quote-to-Cash processes.
- Hands-on experience with Salesforce Communication Cloud, including EPC, CPQ, and OM, and/or Salesforce Revenue Cloud.
- Strong understanding of Salesforce CPQ, Product Catalog, Order Management, and commercial processes.
- Experience designing enterprise integration architectures.
- Strong knowledge of REST APIs, microservices, event-driven architecture, and API-led integration.
- Experience with TM Forum Open APIs and SID.
- Experience integrating Salesforce with ERP, billing, network, and middleware platforms.
- Strong communication, architecture documentation, and stakeholder management skills.
- Preferred / Nice-to-Have Skills
- Experience with Zuora Billing / Zuora Revenue.
- Google Cloud Platform (Google Cloud Platform) experience.
- Experience with Apigee, Google Pub/Sub, and BigQuery.
- Experience in telecom subscription, billing, and revenue management.
- Salesforce Communications Cloud Accredited Professional certification.
- Salesforce CPQ Specialist certification.
- Experience with TM Forum standards and telecom digital transformation.
Technical Skills
- Salesforce: Communication Cloud, Revenue Cloud, CPQ, Order Management, Product Catalog
- Telecom: BSS, OSS/BSS, Quote-to-Cash, Lead-to-Order, Order-to-Cash, Billing
- Integration: REST APIs, Microservices, Event-Driven Architecture, API Management
- Standards: TM Forum Open APIs, TM Forum SID
- Cloud: Google Cloud Platform, Apigee, Pub/Sub, BigQuery
- Billing/Revenue: Zuora Billing, Zuora Revenue
- Enterprise Integration: ERP, CRM, Billing, Network Systems, Middleware
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