IT Desktop Support

• Provide on-site desktop support for employees and project personnel
• Set up and deploy new workstations, laptops, mobile devices, and peripherals
• Troubleshoot hardware, software, connectivity, and login-related issues
• Serve as the first point of contact for technology support requests
• Assist with new employee onboarding, workstation setup, and account access
• Support Windows-based environments, Apple devices, and common office technologies
• Coordinate with remote IT teams to escalate and resolve technical issues
• Manage basic inventory and deployment of IT equipment
• Support office build-outs, workstation moves, and technology installations
• Assist with badge provisioning and access-related tasks as needed
• Deliver a high level of customer service and white-glove support to end users

• Experience providing desktop, help desk, or technical support
• Strong troubleshooting and problem-solving skills
• Familiarity with Windows operating systems and PC hardware
• Experience supporting laptops, desktops, mobile devices, and peripherals
• Strong customer service and communication skills
• Ability to work independently while collaborating with a larger support team
• Professional demeanor and customer-facing experience

Preferred Qualifications

• Experience with ServiceNow or a similar ticketing platform
• Basic networking knowledge
• Exposure to iOS device support
• Experience performing desktop deployments and hardware installations
• Basic scripting or automation experience, * A motivated IT professional who enjoys hands-on support work
• Someone eager to learn and develop technical skills
• A team-oriented individual who takes pride in helping others
• Strong attention to detail and a service-first mindset
• Ability to adapt to a dynamic project environment

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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