IT Field Technician
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Role details
Tech stack
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Job description
We are seeking an experienced IT Field Technician to provide hands-on technical support across multiple locations. This role requires a highly skilled IT professional with a strong background in desktop support, infrastructure, networking, and site deployments. The ideal candidate will be comfortable working independently, serving as the primary IT resource for assigned locations, and supporting a wide range of technology initiatives including site buildouts, hardware deployments, network installations, and end-user support., * Serve as the primary onsite IT support resource for assigned offices, facilities, and remote locations.
- Provide advanced troubleshooting and support for desktops, laptops, printers, mobile devices, peripherals, and enterprise applications.
- Deploy, configure, image, and maintain end-user hardware and software according to company standards.
- Support technology refresh initiatives, hardware lifecycle management, asset tracking, and inventory control.
- Install, troubleshoot, and maintain networking infrastructure including cabling, patch panels, switches, wireless access points, and MDF/IDF environments.
- Perform rack-and-stack activities, network closet remediation, cable management, and physical infrastructure installations.
- Coordinate and execute office technology deployments, site openings, relocations, expansions, and decommissioning activities.
- Support and maintain audiovisual systems, conference room technologies, digital signage, and Microsoft Teams Rooms environments.
- Diagnose and resolve connectivity issues involving wired and wireless networks.
- Partner with internal IT teams, vendors, and business stakeholders to ensure successful delivery of infrastructure and technology projects.
- Provide end-user training, technical guidance, and adoption support for new technologies and business applications, including AI-enabled solutions.
- Document technical procedures, support activities, and site configurations in accordance with company standards.
- Travel extensively to support a nationwide portfolio of locations and technology initiatives.
Requirements
Patch Panels Communication Microsoft 365 Mobile Devices Asset Tracking Desktop Support Digital Signage Microsoft Teams Customer Service Active Directory Network Switches CompTIA Network+ Technical Support Wireless Networks IT Infrastructure Networking Cables Peripheral Devices Business Valuation Endpoint Management Lifecycle Management Relationship Building Full Stack Development Valid Driver’s License Collaborative Software Wireless Communications Business Transformation Audio-Visual Technology Conference Room Technology End-User Training And Support Technical Procedure Compliance Microsoft Certified Professional Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software), * 7+ years of hands-on IT support experience across desktop, infrastructure, and field support environments.
- Experience serving as the sole or primary IT resource for a location with minimal supervision.
- Strong troubleshooting skills across Windows operating systems, hardware, networking, and enterprise technologies.
- Hands-on experience with network cabling, patching, wireless networking, and MDF/IDF support.
- Experience with rack-and-stack deployments, infrastructure installations, and network closet organization.
- Proven experience deploying laptops, imaging systems, performing hardware refreshes, and managing IT assets.
- Knowledge of audiovisual technologies, conference room systems, and collaboration platforms such as Microsoft Teams Rooms.
- Experience supporting office buildouts, relocations, site commissioning, or large-scale technology deployment projects.
- Excellent customer service, communication, and relationship-building skills.
- Ability to manage multiple priorities, work independently, and drive issues to resolution with minimal oversight.
- Valid driver’s license and willingness to travel frequently., * Experience supporting multi-site enterprise environments.
- Knowledge of Microsoft 365, Active Directory, Intune, and endpoint management technologies.
- Experience working with IT infrastructure vendors and third-party service providers.
- Industry certifications such as CompTIA A+, Network+, Microsoft certifications, or equivalent experience.
Top Skills
- Desktop & End-User Support
- Network Infrastructure Support
- Cabling, Patching & MDF/IDF Management
- Rack-and-Stack Deployments
- Hardware Refresh & Device Deployment
- Microsoft Teams Rooms & AV Support, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Patch Panels Communication Microsoft 365 Mobile Devices Asset Tracking Desktop Support Digital Signage Microsoft Teams Customer Service Active Directory Network Switches CompTIA Network+ Technical Support Wireless Networks IT Infrastructure Networking Cables Peripheral Devices Business Valuation Endpoint Management Lifecycle Management Relationship Building Full Stack Development Valid Driver’s License Collaborative Software Wireless Communications Business Transformation Audio-Visual Technology Conference Room Technology End-User Training And Support Technical Procedure Compliance Microsoft Certified Professional Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0
Benefits & conditions
- Asset Management
- Customer Service & Communication
- Independent Field Support Operations
Job Type & Location
This is a Contract to Hire position based out of Menasha, WI. Pay and Benefits
The pay range for this position is $35.00 - $50.00/hr.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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