Mainframe Operator / IT Operations Analyst || Pontiac, MI
Infoorigin inc -
Pontiac, MI, United States
13 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$93,600.0 - $104,000.0
Working hours
Shift work
Job source
Tech stack
Monitoring of Systems
Job Control Language (JCL)
IBM Mainframe
Information Technology Operations
Mainframes
Paessler Router Traffic Grapher
WhatsUp Gold (Software)
Job description
- Monitor IBM Mainframe systems, infrastructure, and services.
- Handle Level 1 incidents, create and escalate tickets, and track issues to resolution.
- Use monitoring tools such as WhatsUp Gold, Pingdom, and PRTG.
- Monitor mainframe control consoles and system performance.
- Support basic JCL review/validation.
- Coordinate with IT teams, customers, and vendors during critical incidents.
Requirements
- 5+ years of Microsoft Teams experience required.
- Hands-on experience with IBM Mainframe.
- Experience with WhatsUp Gold, Pingdom, and/or PRTG.
- Strong communication and incident management skills.
- Must be available for day, afternoon, midnight, weekend, and holiday shifts as required.
- Must be able to lift up to 50 lbs.
- Onsite position - no work from home.
If you have a strong background in Mainframe Operations, NOC, IT Operations, or Production Support, please apply.
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