Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Compensation

$52,000.0 - $62,400.0

Working hours

Regular working hours

Job source

dejobs.org

Tech stack

Desktop Environments Information Technology

Job description

• Provide hands-on desktop and help desk support to internal users.
• Troubleshoot hardware, software, networking, and application issues.
• Install, configure, and maintain PCs, software, printers, barcode scanners, and other peripherals.
• Support automated systems, including conveyor systems and pharmacy technology.
• Document, track, prioritize, and resolve service desk requests.
• Escalate complex issues to the Engineering Team when needed.
• Assist with IT projects, end-user training, and other technology initiatives.
• Participate in on-call support as required.

Requirements

• Associate’s degree in IT, Computer Information Systems, or a related field, or equivalent experience.
• 1-2 years of experience supporting enterprise desktop environments.
• Strong troubleshooting and problem-solving skills.
• Knowledge of desktop/server networking.
• Excellent customer service and communication skills.
• Self-motivated, organized, and able to work independently.
• Strong interest in technology and continuous learning.

Apply for this position

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Apply on dejobs.org

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