Computer Hardware Technician

Excelgens, Inc
Secaucus, NJ, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work

Tech stack

Microsoft Windows Artificial Intelligence Data Centers Desktop Computing Linux Firmware Networking Basics Diagnostic Tools Scripting Hardware Testing Break Fix Computer Equipment
+3 more
Information Technology Hardware Infrastructure Network Server

Job description

We are looking for a hands-on Hardware Technician to support testing, diagnostics, troubleshooting, and repair of enterprise server systems in a manufacturing environment., This role is ideal for someone with experience or strong technical interest in computer hardware, servers, networking, operating systems, and system troubleshooting. You will work with technicians, engineers, manufacturing, and quality teams to identify system issues and ensure products meet required performance and quality standards before shipment., * Configure and prepare enterprise servers for testing and validation.

  • Monitor systems using remote access tools and direct console connections.
  • Execute scripts, commands, firmware updates, and configuration checks.
  • Troubleshoot hardware, software, network, and configuration issues.
  • Perform system diagnostics, failure analysis, and root cause investigation.
  • Replace hardware components and perform basic system repairs.
  • Track test progress, failures, and system performance using manufacturing tools and dashboards.
  • Escalate complex technical issues to engineering or senior technical teams.
  • Support testing of next-generation server platforms, including AI computing and liquid-cooled systems.
  • Follow established safety, quality, manufacturing, and operational procedures.
  • Support continuous improvement and Lean/6S initiatives.

Requirements

  • High school diploma or equivalent.
  • Technical school certification.
  • Strong understanding or interest in computer hardware, servers, IT infrastructure, or data center technologies.
  • Hands-on troubleshooting ability.
  • Ability to follow technical instructions and documented procedures.
  • Good communication and teamwork skills.
  • Comfortable working in a fast-paced manufacturing environment.
  • Ability to stand, walk, bend, and lift equipment weighing up to approximately 30 lbs., * Associate degree in IT, Computer Systems, Electronics, Engineering Technology, or related field.
  • CompTIA A+, Network+, Server+, or similar certification.
  • Experience with Windows, Linux, server hardware, and networking fundamentals.
  • Experience troubleshooting or repairing computers, servers, or electronic equipment.
  • Familiarity with scripting, diagnostics tools, automation, or manufacturing environments.
  • Exposure to Lean manufacturing or continuous improvement practices., Someone who is technically curious, hands-on, comfortable troubleshooting computer/server hardware, and interested in developing a career in server infrastructure, data centers, hardware testing, or technical support.

About the company

ExcelGens (https://excelgens.com/), a Woman-Owned Minority Business was formed to address specific IT services needs of enterprises of all sizes. An IT Solutions & Staffing Company, our team of industry veterans who have more than 60 years of diversified industry experience came together to service enterprises that are getting ready for tomorrow’s challenges.

Headquartered in Denville, New Jersey ExcelGens has a branch office in Chicago in the United States. Our other brands across the globe are:

ExcelGens Canada Consulting & Staffing Inc - Vancouver, B.C. and Toronto, ON Excelgens Consulting Sverige Ab - Stockholm, Sweden Excelgens Malaysia Consulting Services Sdn Bhd, Kuala Lumpur, Malaysia ExcelGens Consulting Services India Pvt Ltd - Delhi NCR, Dehradun & Bengaluru.

Key Service Offerings:

  1. IT Enterprise Services - Web Development, Mobile App Development, Custom Software Development
  2. IT & Professional Contingent Labor Services
  3. Full-time Placements
  4. Payroll Services
  5. Specialization in niche technology areas viz. Cyber Security, RPA, Big Data, Data Analytics, AI and ML, ExcelGens (https://excelgens.com/), a Woman-Owned Minority Business was formed to address specific IT services needs of enterprises of all sizes. An IT Solutions & Staffing Company, our team of industry veterans who have more than 60 years of diversified industry experience came together to service enterprises that are getting ready for tomorrow’s challenges.\r\n\r\nHeadquartered in Denville, New Jersey ExcelGens has a branch office in Chicago in the United States. Our other brands across the globe are:\r\n\r\nExcelGens Canada Consulting & Staffing Inc - Vancouver, B.C. and Toronto, ON\r\nExcelgens Consulting Sverige Ab - Stockholm, Sweden\r\nExcelgens Malaysia Consulting Services Sdn Bhd, Kuala Lumpur, Malaysia\r\nExcelGens Consulting Services India Pvt Ltd - Delhi NCR, Dehradun & Bengaluru.\r\n\r\nKey Service Offerings:\r\n\r\n1. IT Enterprise Services - Web Development, Mobile App Development, Custom Software Development\r\n2. IT & Professional

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